CB Airlines and Air Travel FlyDubai

FlyDubai review: booked paid extra 10 kg didn't show in system at airport

Mrsfkh of PK

Dec 18, 2016 2:50 am EST

Verified customer

Today we are flying from faisalabad airport with you guys, we paid last friday for extra 10 kg luggage and now at the airport they refuse our printed email ticket confirmation and told us to reduce the 30 kg bag to 20kg bag. They called head office in dubai and they were told that they dont have anything in the system regarding our 10 kg extra.
Why?

0 comments

Add a comment

FlyDubai - never book tickets in flydubai 61

Resolved

FlyDubai - cancellation and no refund 3

FlyDubai - extra charge for luggage

FlyDubai - baggage lost 7

Resolved

FlyDubai - baggage lost 1

Resolved

FlyDubai - disappointing service 1

FlyDubai - bad attitude of your employee and managers 1

FlyDubai - unfair treatment by your employees

FlyDubai - canx flight

FlyDubai - Service given by fly dubai staff in bengaluru airport

View all FlyDubai reviews and complaints

FlyDubai Contacts

FlyDubai phone numbers

+971 600 544 445

Click up if you have successfully reached FlyDubai by calling +971 600 544 445 phone number 134 134 users reported that they have successfully reached FlyDubai by calling +971 600 544 445 phone number Click down if you have unsuccessfully reached FlyDubai by calling +971 600 544 445 phone number 138 138 users reported that they have UNsuccessfully reached FlyDubai by calling +971 600 544 445 phone number

UAE

+92 111 225 539

Click up if you have successfully reached FlyDubai by calling +92 111 225 539 phone number 19 19 users reported that they have successfully reached FlyDubai by calling +92 111 225 539 phone number Click down if you have unsuccessfully reached FlyDubai by calling +92 111 225 539 phone number 18 18 users reported that they have UNsuccessfully reached FlyDubai by calling +92 111 225 539 phone number

3%
Confidence score

Pakistan

+7 880 0555 2833

Click up if you have successfully reached FlyDubai by calling +7 880 0555 2833 phone number 2 2 users reported that they have successfully reached FlyDubai by calling +7 880 0555 2833 phone number Click down if you have unsuccessfully reached FlyDubai by calling +7 880 0555 2833 phone number 5 5 users reported that they have UNsuccessfully reached FlyDubai by calling +7 880 0555 2833 phone number

Russia

+966 920 015 566

Click up if you have successfully reached FlyDubai by calling +966 920 015 566 phone number 16 16 users reported that they have successfully reached FlyDubai by calling +966 920 015 566 phone number Click down if you have unsuccessfully reached FlyDubai by calling +966 920 015 566 phone number 16 16 users reported that they have UNsuccessfully reached FlyDubai by calling +966 920 015 566 phone number

Saudi Arabia

More phone numbers

FlyDubai emails

letstalk@flydubai.com

100%
Confidence score: 100%

Support

kareem.mahjoub@flydubai.com

99%
Confidence score: 99%

communication

FlyDubai address

Dubai International Airport, Terminal 2, PO Box 353, Dubai, United Arab Emirates

FlyDubai social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 26, 2025
View all FlyDubai contacts