The complaint has been investigated and
resolved to the customer's satisfactionResolved FlyDubai — never book tickets in flydubai
resolved to the customer's satisfaction
I would like to bring this notice to all the readers and to warn them that before booking a ticket to a flight in flyDubai, Be prepared to the consequent trouble and harassment made by the FlyDubai for their own several reasons given. We made a booking to a flight from Alexandria to Dubai for 10th Aug 10.35pm, now we are been informed by them that the flight is cancelled and now they are not ready to refund our money nor they are ready to give us ticket in the same day afternoon flight, they are giving us vouchers which is of no use as Fly Dubai is only flying hardly to any destination for which we can make a choice. If we reschedule our tickets airline will charge us additional Dhs 100 for changing our tickets, but now when they are cancelling for their fault they are not even ready to pay our money back. We are going for a short leave and leaving the country in 2 days and returning back to the work as per the schedule is very important especially in the recession scenario and moreover staying a day or two extra means extra expenses in a new country which is out of our budget. We are three passengers traveling including my 1 year old baby, the joy of journey have turn into night mare. Our only mistake is that we booked ticket for Fly Dubai, which we now promise never to repeat back in our life and never again to fly by Fly Dubai.