I was denied boarding on January 23, 2026, due to a visa issue. The Flighthub ticket agency did not tell me that I needed a visa to travel to Africa. I need either a refund or a ticket extension. However, the flight hub refused to refund or extend the ticket. So I am suing the company. I have contacted and called the flight hub at the airport until February of 2026, but I have received no answer.
Claimed loss: $5000
Desired outcome: I need the refund or to extend the ticket
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