Firestone Complete Auto Care – Never again

So I took my jeep to get the blinker relay fixed but they ended up messing with some wire they claimed I might've kicked. But there's no such wire down there. The blinker was acting up, only worked when I hit the hazard lights or smacked the dash, and it seemed okay for a bit after they poked around but then it stopped working again. I went back to them but they couldn't help cause their internet was out. I tried telling them it's the relay, cause I've had similar issues before, but the mechanic started going on about how it's a big job and he'd have to change the whole fuse box since the relay is inside it. Didn't sound right to me.

Turns out, my son managed to fix it just by taking off the panel under the steering wheel and swapping out the relay, no fuse box replacement needed. I went back to Firestone for a refund and even the manager admitted their mechanic was clueless. That was back on February 14, 2023. Now it's March 14, 2023, and I'm still waiting for my money back on my bank card. Called up their customer service and just got more excuses. I'm done with Firestone, they've been nothing but trouble and I'm not going back after all this hassle.