Eagle Auto Parts Car Enthusiasts Reviews 2025

Latest Reviews and Complaints

Keyo of Tyler, US

Jan 26, 2023 3:59 pm EST

Verified customer

New complaint

Featured review

My desired outcome would be that the only parts store in Whitney Texas is able to help a customer and get it correctly with no guessing

Been to the store several times and they're usually do not have what we need nor do they understand what's needed needs to be a little bit more customer service I believe the manager needs to get more involved went there today to have my car checked because of a check engine light the gentleman said that their machine little handheld machine is broken and...

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How responsive is Eagle Auto Parts's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Eagle Auto Parts is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Eagle Auto Parts's silence.

How is Eagle Auto Parts’s rated by customers?

Eagle Auto Parts’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are dissatisfied with their purchases.

Keywords

coordination driver glass installation part time trouble truck vehicle windshield appreciate broken car check engine light customer service customers efficiently help job machine

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Brian J Taylor of US

May 04, 2016 2:13 pm EDT

Eagle Auto Parts The ordering of a back windshield

Spoke to Kathy, Monday am 5/2/2016 told her what I needed for my vehicle. I was told we can have your windshield this afternoon. The part did not arrive. I was told the part would be there on Tuesday, no windshield. Next I was told it would be there when they opened Wednesday, drove to Eagle school auto parts, no windshield. When I arrived at the parts store I was told the driver was in Berkeley and headed back. Then I was told the driver locked his keys in the truck and would be a little while. After that I am told The driver hadn't even picked the glass up yet. This whole time I am trying to coordinate a time with the windshield installation people. Of course I had to pre-pay for the part. I was lied to the whole time causing myself and the installation people a great deal of trouble.

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Eagle Auto Parts earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Eagle Auto Parts to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Eagle Auto Parts is known for their high standards and safety. If you're thinking about dealing with Eagle Auto Parts, it's wise to check how they handle complaints.

Eagle Auto Parts has registered the domain name for eagleautopart.com for more than one year, which may indicate stability and longevity.

Eagleautopart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Eagleautopart.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Eagleautopart.com you are considering visiting, which is associated with Eagle Auto Parts, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
Eagleautopart.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The eagleautopart.com may offer a niche product or service that is only of interest to a smaller audience.

Eagle Auto Parts reviews first appeared on Complaints Board on May 4, 2016. The latest review My desired outcome would be that the only parts store in Whitney Texas is able to help a customer and get it correctly with no guessing was posted on Jan 26, 2023. Eagle Auto Parts has an average consumer rating of 1 stars from 2 reviews. Eagle Auto Parts has resolved 0 complaints.