Firestone Complete Auto Care – Go somewhere else ( 1 comment)

So I went to AutoZone to pick up a new headlight bulb for my wife's van and figured I'd get them to put it in for me. They tell me they can't cause apparently you gotta take the tire off to do it. They suggest I head over to Firestone Complete Auto Care instead.

I didn't really think much of it cause let's be real, cars nowadays are like rocket ships compared to the old days when you had to pump the gas to get it going and we were jamming to tunes on an 8 track.

But yeah, I didn't ask any questions. What was I thinking, right? Like I could reach all the way in there myself?

So I take the van to Firestone and end up shelling out 58 bucks to put in a bulb that cost me 19.

They could've just told me straight up, "Hey, you don't need to take off the tire, it's just a couple of bolts." But no, they saw me coming and must've thought it was payday.

Now the other headlight goes out and I figure it out myself. Took me less than 4 minutes to fix it.

And don't even get me started if you've had Firestone do an oil change or tire rotation and then one day you try to do it yourself. Good luck with that. You'll need the strength of King Kong to get the oil plug and lug nuts off.

I swear, they must use some superhuman grip and a crazy amount of torque with those air tools they got, which they obviously don't know how to set right.

I ended up needing a blow torch to get two oil plugs loose and a three-foot pipe just to get enough leverage on a now bent tire iron to remove 44 lug nuts off two cars.

What should've been a couple hours job for oil changes and tire rotations turned into over 5 hours and left me with a sore back and shoulders.

They even put so much torque on a plastic oil filter housing that it cracked when I tried to take it off.

Seems like Firestone and AutoZone are in cahoots or something.

Well, you live and you learn, right? Stupid me.