Fingerhut review: customer service

12/1/15 I requested my address to be corrected three times, and still it was wrong. And my coupon codes were not credited. Since Fingerhut would not correct these multiple problems, I requested to cancel the order, via phone, chat and email. I tried to cancel the order more than five times, I've lost track I've tried so many times. Each time they would not cancel the order. I requested to be referred to a manager, but they refused. I have never heard of such unprofessional behavior and incompetence. Never again will I order from Fingerhut. The Fingerhut credit card company Webbank refused to help as well, and would not refer me to a customer service manager, refusing to give their agent name. I consider that extremely uncooperative and cagey. I would expect that from scam artists. As I look further, all items at Fingerhut are extremely overpriced, perhaps it is a scam after all? I recommend to beware, as I will stay away from Fingerhut.