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CB Telecommunications Fido C/S is Awful!
Fido

Fido review: C/S is Awful!

C
Author of the review
7:09 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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While in BC on a boat, I got a text roaming notification that my phone was in the US. Nope, not in the US. Nope, I was north of Vancouver Island, hundreds of miles south of the US border so I called C/S. C/S rep allegedly made a note on my file and said not to worry it happens all the time. I asked if I should turn my phone off and C/S said "no". What happens? I get charged for 2 days of roaming which they refuse to remove. Said my phone picked up a satellite so I had to pay roaming charges for that. IN VIEW OF THE BC MAINLAND! My being charged is due to bad advice from Fido C/S and they won't take responsibility for it. Disgusted with them!

Recommendation: Do NOT recommend!

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  1. Fido Contacts

  2. Fido phone numbers
    611
    611
    Click up if you have successfully reached Fido by calling 611 phone number 6 6 users reported that they have successfully reached Fido by calling 611 phone number Click down if you have unsuccessfully reached Fido by calling 611 phone number 7 7 users reported that they have UNsuccessfully reached Fido by calling 611 phone number
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    388
    388
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    Internet Services (From Fido Phone
    +1 (888) 481-3436
    +1 (888) 481-3436
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    Mobile Services
    +1 (888) 236-3436
    +1 (888) 236-3436
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    Internet Services
    +1 (514) 933-3436
    +1 (514) 933-3436
    Click up if you have successfully reached Fido by calling +1 (514) 933-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (514) 933-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (514) 933-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (514) 933-3436 phone number
    United States
    +1 (514) 925-4590
    +1 (514) 925-4590
    Click up if you have successfully reached Fido by calling +1 (514) 925-4590 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (514) 925-4590 phone number Click down if you have unsuccessfully reached Fido by calling +1 (514) 925-4590 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (514) 925-4590 phone number
    International
    +1 (866) 888-3436
    +1 (866) 888-3436
    Click up if you have successfully reached Fido by calling +1 (866) 888-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (866) 888-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (866) 888-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (866) 888-3436 phone number
    Mandarin and Cantonese
    More phone numbers
  3. Fido emails
  4. Fido address
    800 De La Gauchetière Street West, Suite 4000, Montréal, Quebec, H5A1K3, Canada
  5. Fido social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2025
  7. View all Fido contacts
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