Fido review: Overcharging
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
I have a monthly pay as you go with Fido for $10. For the last three months they have taken out over $40 each month for no reason. I am not even using the sim card. They do not answer emails, social media and there is no phone number. Their online chat only serves contract customer not pay as you go. They do not reply to any forms of enquiry
Fido customer support contacts
Hey there Tamara!
We see that you did try to reach us out on our social media platforms. However you'll need to send us a private message so that we can access your account securely and assist you with your invoices.
If you are having difficulties with that, you can reply to the comments you left us and we'll assist you from there.
- Van
We see that you did try to reach us out on our social media platforms. However you'll need to send us a private message so that we can access your account securely and assist you with your invoices.
If you are having difficulties with that, you can reply to the comments you left us and we'll assist you from there.
- Van
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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