The complaint has been investigated and
resolved to the customer's satisfaction
Festiva Resortsphone sales tactics



These people are sending out highly discounted room rates at expensive hotels as a lead in to selling timeshares. They never say anything about timeshares or other property purchases during the phone conversation. My wife was mislead thinking that the Astor Crowne Plaza in New Orleans was giving her this nice birthday present. We have stayed there before so she gave no thought to someone trying to deceive her. It took me four phone calls and talking to six people and threats to bring the Atttorney General in the matter to be given credit on my credit card.


  • Nc
    ncmountainman Jul 31, 2010

    Correct site for Festiva complaints, call to action and discussions

    0 Votes
  • Fe
    Festiva Rep Jan 28, 2010


    I'm sorry that the nature of the phone call from our marketing department was misunderstood. It is our strict policy and practice for all of our phone representatives to inform guests about the requirement of attending our presentation to qualify for the discount, and these verifications are recorded. It is also written in the confirmation letter that we send you by e-mail after you purchase the package. If you have any questions about this, please feel free to contact us directly at [email protected]

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.