Festiva Development Group
United States - 32839
IS anyone else upset about the extra $200.00 they want in NOVEMBER ??? If you are, please contact the attorney general of south carolina, thats the place to start. i have yet to be able to use my festiva resort location.
everywhere is always unavailable when i try to book time at one of the locations and they can never find my negative emails. They complain about the economy affecting the bottom line but what about my bottom line being affected by the economy. I DIDNT authorize the renovations of the resorts. what about you if i dont have the money i dont buy it .
In 2007 we traded our timeshare at Green Mountain for one at Stormy Point. We were told that the "public" wa...
My husband and I received a special assessment for heating and ventilation from Festiva Resorts for our timeshare at Paradise Harbour Club and Marina. No one at Festiva corporate offices in Asheville, NC nor the manager at the timeshare on Paradise Island would provide us with simple direct answers to the following questions: 1) who makes up "the "board of directors" 2)who represents the timeshare owners? 3) where is the Statement of Revenue and Expenditures outlining this special assessment or some other doccumentation. The next move is to contact the ceo of Festiva Don Clayton as well a the US Dept of Justice, State Attorney General and the Justice Dept.
Good luck to all of you in this same predicament.
I had called Festiva on several occaisions to settle a bill pertaining to an asessment that they instituted one year after they purchased the Atrium Resort Sint Maarten N.A..and just settled recently ( they were the on sight sales agents for five years prior to the purchase).
We had never received an official bill for this particular unit and so I needed the documentation to pay said bill prior to their self instituted deadline. after fumbling around with several stories.
I.E. the bill will be mailed later. we can't locate the party on your lease. etc. I received an email extending their deadline for two weeks and promises that a new bill would be mailed soon. it newer came.
what did come several weeks later was a threatening letter to pay a $170.collection charge. $50. pluss $120. and a deadline to do so. If I didn't, the threat was that they would forclose on my $22, 000 paid in full timeshare. and damage my credit by fowarding my account to another collection agency.or words to that effect. Imagine the hutzpah!
this company is brutal! in my opinion from dealing with them for many years is that their only concern is to blead you of your money and strip you of your property. so as to sell points.
Whatever you do, do not purchase a timeshare from Festiva Resorts. We bought ours 2 years ago. First we were told if sent people to try out the resort $100 would be deducted from our maintenance fee if they gave our number. I for a fact 4 different couples gave our number and we did not see a reduction. We paid off our time share the next year and that followed with a 40% increase in the maintenance fee. Now this year in addition to another increase in the maintenance fee which is now over $1000 we are asked to pay 2 special assessment fees...due upon receipt of bill of $200 each. If we don't pay these fees we just get additional fees added on until we do pay. We are stuck. DO NOT INVEST IN THESE TIME SHARES.
Festiva resorts... Anyone who has joined the festiva resorts, has traded their timeshare weeks for "points", and/or who has paid money for this convenience.. Should know by now that we've been taken into a horrible scam.. The yearly dues have risen over 30% in 2010 vs 2009.. And on top of that we're getting an immediate 2010 assessment and expect a 2011 assessment.
This is in the absence of owner representation/any explanation of where the money has gone/will gone.
The intention is to bleed out the owners until they relinquish their properties (I mean points) back to festiva who will continue to expand their "adventure club" properties with them..
This is cross state lines and must be logged in both with your state department of justice/consumer affairs and also with the federal department of justice.
Please let's all communicate using new eamil address
Anyone know of any pending class action law suits again festiva
I purchased this timeshare and signed a quitclaim deed as trade-in towards purchase price. The following...
They sat me down for a 2 hour speech & slide show. Then immediately after, asked me to shell out over $25, 000 for a vacation package I didn't even fully understand the details of. When I asked for more details, our rep, called over some guy who talked even faster and more confusing. He shoved loan papers in our face for us to apply for a $26, 000+ loan at 15% interest for a term of 7 years with like $2, 500 down right now today.
I said that any financially responsible person would verify affordability before any such agreement. The monthly payment was $485 a month. It really seemed like you get a lot for the money but I didn't want to commit without being sure I could afford it. That wasn't acceptable to them. The guy got mad & said I should never have came because I promised I'd be ready to make a decision today.
The average middle class American cannot or should not make such an expensive decision without planning. When I pressed that point, they told me if I didn't do it right now, I would never get another chance to participate.
They put together a great presentation and I am sold on the product. Their sales tactics are offensive, and discouraging. It's like being bullied. It made me feel like they wanted me to hurry up and buy before I find out something that would change my mind.
My husband and I attended this presentation in February 2010 which lasted every bit of 3 hours. As a last ditch effort we were offered the Explorer package which we signed up for where we were to pay $45 twice a month and after paying them $90 for a year we're suppose to get a 7 day getaway to one of their resorts. We were to receive free gifts just for attending the presentation, one of which was a Carnival Cruise along with a free weekend car rental. We were handed several papers that we had to mail within 21 days in order to get the free gifts, which we mailed certified. Red Flag...They started drafting our account in May and we haven't received anything from them yet. We have called numerous times and many times we've been told that they have absolutely no information on us at all. Finally I called the cell phone number of the very salesperson with whom we signed. She stated that she was out to dinner with her family and that she would be working the late shift the next day and would be happy to return my call at that time. That time never came. I called her a week later and after about 4 days of calling at least once a day she finally returned the call. She gave the excuse that Festiva isn't the company that makes the offers of gifts that's an outside company. Well it wasn't an outside company when we were sitting in that presentation listening to the lies and promises of the best resort company ever. Finally, I was told to write a hardship letter to Owner Services in Asheville, NC. A hardship letter? Because your company failed to deliver what you promised. If you hear FESTIVA Resort - RUN!
While looking for a vacation condo at Atlantic Beach, I saw an ad for the Sheraton, e nights for $199.00. Clicked on the link, filled out a little info, saw that it involved a timeshare presentation so immediately closed the browser. Unfortunately, a Festiva rep called me that night. I explained to him that my mother, her friend, and myself would be traveling to the beach for Mon through Wed. I said know to 3 festiva reps but after lots of extras thrown in, I finally said yes. This call took place on a Monday evening. I was supposed to have a package delivered by mail and they gave me a confirmation number to check things out online. The number did not work. On thursday, i receive a call that I would need to arrive on Sunday or stay through Thursday afternoon. I explained to them over and over again that i could not do that because my flight was on Monday and I had plans on Thursday. After a lengthy conversation, they agreed to give me my money back. Thirty seconds elapsed the phone rings, and they found a way for me to tour on Tuesday. Arrived in Atlantic Beach the next Monday, went to Festiva to get the paperwork for my tour and Sheraton reservation, and found out that I did not qualify for the tour because my husband was not traveling with me! Stay away from this company!!! I called the rep from my phone call from the festiva office and he indicated the told me my husband must attend. He kept lying and the people at the office would not help me.
I used to work for the company. You would think that the company would take care of its people but I have a...
We were told we would receive a free Carnival 4 night cruise for listening to a 90 minute presentation. That turned into 3 hours and with me being rude and insisting that we have to leave. Be prepared for them to insult your intelligence and basically tell you if you love your family you will buy this. Hope you have an additional 30k lying around but if not they will finance you for about $600 a month. But really what is the cost of love, right? And if you don't spend 30K after there presentation they don't want to see you again. YOu won't be allowed back because you would be like a bad date and why would they want to go on a bad date again? I'm not making this up. It was so over the top it was almost funny, but just a bit too insulting to be funny. After we finally left with our free cruise pamphlet I called to see what fees were involved. Well as I should have guessed it was a scam!! The free cruise was only $9.92 cheaper than if I just went to Carnivals website and booked it myself. What a waste of my day. Don't get fooled like we did!!! If it sounds to good to be true it is!! FESTIVA LIES!!!
Went on line to find a place to vacation in Myrtle Beach, SC., I ran across a 4day/3 night deal with Festiva Resorts at the Wild Wing Resort in Conway, SC., when I tried to set the dates, the customer service rep. (KIM) told me she had no availability at the Wild Wing but had comproble accomodation at River Oaks Plantations, needless to say, this was no where near comproble, looked like a run down apartment someone had just moved out, no jacuzzi tubs, no internet access, no playground, pretty much everything we were looking for as a vacation spot. Once we went down to veiw the available resort facility, it was not the Wild Wing but another location in Surfside Beach, SC., 30 minutes from Myrtle Beach. While going through the sales pitch, the speaker said if this is something you cannot afford or not interested in then, just walk away with no hard feelings. That must have been the joke or the punch line, I have still not figured it out. Once we decided we were not interested, we were rudely rushed out the door and told not participate in anything to due with Festiva Resorts. Save yourself the headache, pay a little extra and have a great time, we saw beachfront resort rooms going for $79/night.
Don't believe everything you are told! When they asked how we travel, we told them we travel on short notice to Charleston all the time. They told us the package they sold us would be perfect for that. Well we have had this package for over a year now and Church St NEVER has openings available on short notice. Since then we have been told several times by Owner Services that Church St. is a very popular location and is usually booked months in advance. My job does not allow me to plan months in advance which is why we always go on short notice when opportunities present themselves. This means I have been sold a package which is just about useless to me and there doesn't seem to be a way out of it. The availability of this resort was GREATLY misrepresented during the sales pitch. Now all our travel money is used to pay a monthly payments on something we cant use. Thanks to Festiva, my family can't travel as often as we used to BECAUSE we bought their vacation package.
I just came back from a 7 day cruise on Carnival and in my mail was a "Free 4 Day Cruise Offer" from Festiva Resorts. I figured that this was one of those timeshare "High Pressure Sales" scams, but I said what the hell, I will call them anyway. So I called and spoke to a young man that kept saying that I had "Won" this gift and that all I had to do was come and pick it up at the office at Water Front Park in Charleston TODAY and guess what, yes I had to attend a 90 minute presentation. there was what I was waiting for, getting to the truth. Did I mention that I just got back from a 7 day cruise... So I have a ton of things to get done by morning. He would not take "no not today" for an answer. I finally got tired of arguing with him about going down there today and told him that he was now wasting my time and that if I had time in the week I would call back.
After the call I decided to look them up on the web, and guess what, They have a whole lot of complaints about deception, scamming, misleading, and downright dishonest business dealings.
But the more I think about it, I am going to make and appointment with your company to pick up my "4 Day Cruise Voucher from Carnival". And I will not be bringing my wife, but my good friend and attorney. Especially after the comment that the phone rep said, "Bring your Drivers License and a major credit card, It cannot be a debit or check card" Now why would this be, Well maybe becuase they can only charge a limited amount on a debit or check card. But that is just my guess...
Look forward to getting my 4 Day cruise that was promised to me. And I WILL NOT be bringing or giving you ANY type of Credit Card. The offer was for a "FREE" Cruise. If any Port fees or other misc fees need to be paid, they will be paid directly to Carnival.
I just called Festiva and asked how many units Festiva owned in each of their 26 resorts. They said they...
I was in Charleston, SC on April 1st 2010 with my wife and two young kids. We were at the welcome center on April 2nd 2010 where it all started and the rep talked us into going on a 90 mins presentation and receive a $75 gift card. My wife was excited and thought if a company can offer $75 just for listening; imagine what they would do if you were the member. We went there with open mind and listen to their presentation. It was interesting and I liked the sales presentation. Afterwards we sat down and started talking about buying into their point system. After consulting with my wife, I signed the documents to purchase the membership. Before signing, the supervisor told us that everyone would be approved for the financing that day. We spend close to 1 & 1/2 after the 90 mins presentation, filling in the paper work and signing the contract. For the down payment, I gave them my check card and it was charged as well. After spending all this time and getting my check card charged, the supervisor, Mike comes to me and informed me that the down payment would have to be doubled as my credit score was not good enough for them. I asked him, then why did he not tell me this upfront about their benchmark so I would not have wasted my time. I especially asked Mike about it upfront and he told me that regardless of credit history, everyone was going to get in house financing that day. By now my kids were getting frustrated too. We finally left and Mike gave me a refund slip as well. I was able to put down 20% upfront but what stopped me doing that was just a little thought that if a company can get you in like this and after charging yourcheck card wants to get more money, it is better to stay away then be sorry. Mike was so desperate to get more money that he was even willing to spread out that down payment on 60 days. I am thankful that I saved my self that day! The only thing bothers me that I went in there with good heart and wanted to listen to them but they really pissed me off, especially for putting my 2 young kids through this as well.
My husband and I purchased a timeshare week at Ellington at Wachesaw Plantation East, owned by Festiva...
Sent a note to the corporate office charging 50% of my maintenance fee to my visa card but they failed to do...
I grew up in Murrells Inlet S.C., and the one thing I can tell you about the Ellington at Wachasaw Plantation East is the info they have on there web site is wrong. They say it is located in a moss coverd oak plantation on the waterway well it is not, it is located by the Hospital in M.I., not far from a Major highway. US highway 17 runs the total length of the coast from Fl. to Ma. The waterway has an access to it but it is public and you cannot get into the main plantation unless you own there. I would suggest that if you wish to buy in this resort that you look it up first or call to inquire.