The complaint has been investigated and
resolved to the customer's satisfactionResolved Fedex Kinkos (Fedex Office) — huge overpricing on shrink wrapping
resolved to the customer's satisfaction
I went into the FedEx Kinkos on 19th off Mildred in Tacoma, WA (close to Tacoma Community college) on Saturday, Janaury 16, 2010, to have a simple shrink wrapping job done on some items before shipping them .
I expected to pay somewhere between 55 and 75 cents because these are the prices that Minuteman Press and Office Depot charge, respectively.
The job was finally done after having to argue with the clerk that it could be done. When he brough the package to the counter, I asked what the charge was.
This guy told me the charge was $5.45! $5.45!
I stared at him and said "WHAT?!" He repeated the charge. I asked him what the excuse was for charging so much. He told me the "setup charge" was $5.00!
I told him that Minuteman Press and Office Depot charged no more than $.55 to $.75 and that there was no setup charge loud enough for every customer there to hear. I further said this was highway robbery. When I got home, I called that store and told them I was going to spread the word on the net and at Office Depot so they could use it in their advertising.
I want my $5.00 back on principle and I want the word spread as far and wide as possible that this outfit is scamming the public on the pretense of public service. I have the reciept to prove everything I have said.
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