FashionNovawhere is my order?!?! #5085055

L
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a verified customer
Verified customer

I place an order on April 27th in the early am. My order was way over $75 so I was supposed to get free 2 day shipping. Today is not May 9th and I still have not received my order nor have I received any shipping information. I received one email stating a label was created for my package but the USPS never received my order to be delivered. I tried calling the customer service number MANY times and nobody EVER answers. I've emailed many times and never received the 24 hour response like I was supposed to. This is my first time ordering from Fashion Nova and will also be my last. I'm highly disappointed. I would like my order to be delivered and if the items are not available or if there is some other problem then I would like a refund on my credit card. This is ridiculous and no communication whatsoever!!!

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  • El
    elee79 Aug 13, 2018

    in need my e gift card for $60.08 its been 2 months now of emails phone calls that are not anwsered ...

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