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Fantastic Services

Fantastic Services review: Overcharged services

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5:18 pm EDT
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This company advertises a wide range of services with a shiny “credit” system. In reality, it’s nothing more than smoke and mirrors.
• Credits are useless: They push you to buy credits, but you quickly realise you can’t actually use them for anything meaningful. Do the maths — it simply doesn’t add up.
• Very limited services: The only thing you might get is a cleaner (sometimes a gardener). But it’s usually just one cleaner for a huge area, and you’re stuck waiting on their availability.
• False advertising: I tried booking other services (like architects). Despite confirmations, no one ever turned up.
• Overpriced: Even for cleaning/gardening, they charge more than market rates. So you’re paying a premium for less. When I challenged them, answer was ‘because we add costs like customer support,. Well, their customer support system is total BS. Not against the people or the staff, but they have no controls literally!
• No real value: Beyond the one cleaner, there’s nothing else. You can’t apply credits to your regular services, and there are no real alternatives.

Bottom line: This is not a genuine service provider. It’s a high-cost membership dressed up to look useful but delivers almost nothing. Save your money and go directly to reliable providers. You can plant trees in your own! Don’t get into greenwashing.

Recommendation: Please do the maths and compare with the market rates. Dont fall into credits trap.

Fantastic Services response
Sep 03, 2025 9:53 am EDT
Fantastic Services customer support contacts
Address

Second Floor, 98 Tooley Street, London, SE12TH, GB

Website

www.fantasticservices.com

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Dear AVerma,

Thank you for taking the time to share your feedback. We are very sorry to hear about your disappointment. We were unable to locate your profile in our system, which means we cannot properly review your case and address the concerns you raised.

Please contact us at customercare.social@fantasticservices.com
with your booking details so that we can look into this further and provide you with the appropriate assistance. We truly value every customer’s experience and would like the opportunity to clarify the situation and support you directly.

Kind regards,
Fantastic Services
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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