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CB Cleaning Services Fantastic Services Fantastic club subscription
Fantastic Services

Fantastic Services review: Fantastic club subscription

D
Author of the review
10:11 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

It began when I cancelled my fantastic club subscription of £89.00 (yearly).On January 4th 2025 fantastic Services took £89.00 from my bank account on January 7th 2025 I raised a dispute with the merchant which is Fantastic services on and I won and got my £89.00 back but on 6/03/2025 the money was taken again and since march 7th 2025 I have been trying to get a full refund I telephoned your Customer Service and they are now saying that the payment was rejected and as a consequence no ARN number was generated and it was over your14 day guarantee please remedy this situation A.S.A.P

Claimed loss: £89.00

Desired outcome: please refund

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Fantastic Services response
May 23, 2025 8:16 am EDT
Fantastic Services customer support contacts
Phone numbers

+44 203 404 3444

+44 203 746 1062

Address

Second Floor, 98 Tooley Street, London, SE12TH, GB

Website

www.fantasticservices.com

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Dear Dolores,

We genuinely appreciate you taking the time to share your thoughts about your recent experience with our services. We sincerely apologise for the disappointment and frustration you have encountered throughout your interaction with us.

Your satisfaction is of utmost importance to us, and we are committed to resolving this matter in the best possible way.

Our customer care team will contact you as soon as possible to address these issues and find a way to make this right.

Kind regards,
Fantastic Services
Update by Dolores Green
May 24, 2025 4:37 pm EDT

Today Fantastic Services sent a refund to my account but it was blocked so now I have unblocked it so please try again and I was 100% happy with the service I received from Gigi Taylor
Thank you
Dolores Green

Fantastic Services response
May 27, 2025 4:34 am EDT
Fantastic Services customer support contacts
Phone numbers

+44 203 404 3444

+44 203 746 1062

Address

Second Floor, 98 Tooley Street, London, SE12TH, GB

Website

www.fantasticservices.com

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View all Fantastic Services contacts
Dear Dolores, we are pleased to know that the matter is resolved.

Our customer care team remains at your disposal in the future.

Kind regards,
Fantastic Services
Update by Dolores Green
Jun 01, 2025 11:15 am EDT

The matter has been resolved, I received my refund promptly and I am happy things turned out to be positive.

Fantastic Services response
Jun 02, 2025 2:59 am EDT
Fantastic Services customer support contacts
Phone numbers

+44 203 404 3444

+44 203 746 1062

Address

Second Floor, 98 Tooley Street, London, SE12TH, GB

Website

www.fantasticservices.com

File a complaint Write a review
View all Fantastic Services contacts
Thank you for letting us know. We are happy that everything is resolved. We remain at your disposal in the future. Kind regards, Fantastic Services
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  1. Fantastic Services Contacts

  2. Fantastic Services phone numbers
    +44 203 404 3444
    +44 203 404 3444
    Click up if you have successfully reached Fantastic Services by calling +44 203 404 3444 phone number 0 0 users reported that they have successfully reached Fantastic Services by calling +44 203 404 3444 phone number Click down if you have unsuccessfully reached Fantastic Services by calling +44 203 404 3444 phone number 0 0 users reported that they have UNsuccessfully reached Fantastic Services by calling +44 203 404 3444 phone number
    Customer Service
    +44 203 746 1062
    +44 203 746 1062
    Click up if you have successfully reached Fantastic Services by calling +44 203 746 1062 phone number 0 0 users reported that they have successfully reached Fantastic Services by calling +44 203 746 1062 phone number Click down if you have unsuccessfully reached Fantastic Services by calling +44 203 746 1062 phone number 0 0 users reported that they have UNsuccessfully reached Fantastic Services by calling +44 203 746 1062 phone number
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  3. Fantastic Services emails
  4. Fantastic Services address
    Second Floor, 98 Tooley Street, London, SE12TH, United Kingdom
  5. Fantastic Services social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
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Fantastic Services Category
Fantastic Services is ranked 5 among 61 companies in the Cleaning Services category
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Fantastic club subscription
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