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Havana bed and dresser
Hi, this makes me sick that I have to write about something negative. I've been a fantastic furnisher costumer for over 10yrs now but unfortunately I'm really unhappy with my purchase I made just before Christmas 2019. I spent $2000 and as I'm struggling for money as it is $2000 is a lot of money that has gone to waste. I want to try to stay positive but...
Staff not answering store called 30 minutes before store closes
Today (22/02/2020) I tried to call the Logan store 4 times between 4.29pm and 4.33pm and each time the phone call was ignored, or hung up on. The store however doesn't actually close until 5pm, whist I understand they wanted to close this was my only opportunity to call as I have been at work since 9am and wasn't able to call during the day. All I wa...
modular sofa
Hi I purchased a sofa and it does not fit together correctly I am happy to send pictures as it's difficult to explain. There is a piece missing In The mechanism that stops the 3 centre pieces from moving, one piece is not fixed into place on one side due to this. The Velcro on this piece is also the same on both sections so we cannot stick the material...
Read full review of Fantastic Furniturewatson modular chaise 6 str recliner laf charcoal
We bought this above lounge suite from fantastic furniture, nunawading. We are not happy with the comfort and wished we didn't buy the lounge. We felt we were stuck.. Even looked at selling it.. Then I thought about a money back guarantee. We looked at the website and see there is a 60 day money back guarantee.. We hated it from the start.. But didn't...
Read full review of Fantastic FurnitureCouch
In order online and delivery was 1-2 weeks
Three weeks later no couch and it's not even on for delivery
I do t want a refund I want the couch in the timeframe promised as now I have no couch and a 40th birthday here people have to sit on the floor.
No one can help me. Store level are palming off and this lady Kim 0407885 984 is not answering her phone.
Overview of Fantastic Furniture complaint handling
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Fantastic Furniture contacts
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Fantastic Furniture phone numbers+61 287 172 600+61 287 172 600Click up if you have successfully reached Fantastic Furniture by calling +61 287 172 600 phone number 5 5 users reported that they have successfully reached Fantastic Furniture by calling +61 287 172 600 phone number Click down if you have UNsuccessfully reached Fantastic Furniture by calling +61 287 172 600 phone number 0 0 users reported that they have UNsuccessfully reached Fantastic Furniture by calling +61 287 172 600 phone number
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Fantastic Furniture emailscustomercare@fantasticfurniture.com.au100%Confidence score: 100%Supporttotoandtarachairs@fantasticfurniture.com.au98%Confidence score: 98%
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Fantastic Furniture address62 Hume Highway Chullora, Greenacre, New South Wales, 2190, Australia
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I came in to do a refund and the customer service was absurd. He name was Shanan S and gave attitude the whole time and I asked her questions and was ignored.
Ordered a Miami sofa on the 7/12/2022 and was told itll take maximum of 9 weeks for it to be made and delivered. Its now 12 weeks in and just only found out it wont be here for another 6+ weeks as {excuses and more B-[censored]} why its delayed. Was never told or informed about any delays or what the ACTUAL FK is going on.