Family Dollar review: tracfone (cell)

I went on September 10, 2019 and purchased a cell in which nothing was mentioned about being able to return it. when I went to take back on Monday September 17, 2019
I found that I did not need it because my Dad had a phone that he had purchased one for me through another company and when I tried to return it with the receipt in the unopened box they would not take it back and when I asked about why that [policy is not posted for the public a Jose that was suppose to be the Manager told me they were remodeling but that is still not an excuse for nothing being posted or being on the receipt Jose was not very nice about it. I also tried a few other locations and they did not have anything posted and said the same. If your policy has changed thier is nothing on the Website or in the stores it is a must to have that so that people don't feel thy are being deceived. I aslo called the Tracphone Custer Service and hey said that Family Dollar should be doing returns and or exchanges on the phone because they have contract with you I don't want to appear to be problematice I just would like for the proper litrature to be there and policies posted becuase with the expereince I would tell people that I know don't go there it is not worth the problems. I hope that they start gettting more informed Managers and employee because nonone knows anything. I really would like for Family Dollar to make it right. Dollar tree had had no problems being going ther for years and will continue less Drama.