Im a plunber. I was on a site and i needed a tool. A wire cutter. Family dollar didn't have one. But they showed me a tool that might work. I bought a soft grip pliees because i needed a wire cutter. On the set of tool. It had a small one. It was to small for me to finish my job.
I came right back to the store with receipt. The [censored]. Manager denied me.
I read to him the policy and still no.
I called 311(BBB). I believe it was because im black. Because as i was on hold waiting for family dollar help line to answer. He said me being there is harrassment and he might call the police. Then i told him im been recording this and it would prove that i just been waiting here for someone above him to answer the phone. The next step if i dont get any help will be calling the police and the news about how the mistreatment of me as a costumer.
My name is Richard W.
Racist Black.
[protected]
Store #06855
Time 12.13.11. Day 6.28.19