The complaint has been investigated and
resolved to the customer's satisfactionResolved Fairpoint Communications — I literally HATE Fairpoint
resolved to the customer's satisfaction
I wish I had known when I switched to Verizon Fios that Fairpoint was taking over the relms. There is no way I would have ever switched.
This company knew they were taking over, why would they not have all these things such as billing etc in place.
Their website is a joke. Does not even work with Firefox.
Their new billing/payment system is yet another joke. Do I really want to enter my credit card into a website that does not show secure?
And what kind of company this size does not work 24/7...
Fed up and might have to look elsewhere.