Xplornet Communications Inc. Rural Internet Users Reviews and Complaints

Latest Reviews and Complaints

ChuckWDraper of CA

Apr 30, 2011 3:08 pm UTC

New complaint

Resolved

Internet Speed and Reliability

This service has many hidden drawbacks:
1) If the weather is bad over my place,
2) If the weather is bad over Winnipeg,
3) If you use more than your hourly limit,
4) If other people are using it,
5) If the sun is behind the satellite,
the service will be extremely slow and/or stopped.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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How responsive is Xplornet Communications Inc.'s customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

Keywords

1 weather 10 drawbacks 2 winnipeg 3 limit 4 people 5 sun 6 satellite 7 service 8 slow 9 stopped

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Xplornet Communications Inc. has received 1 complaints on ComplaintsBoard. The first reported case, Internet Speed and Reliability, was published on Apr 30, 2011, and the most recent complaint, Internet Speed and Reliability, was posted on Apr 30, 2011.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, Internet Speed and Reliability, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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