Fairfield Inn and Suitescharges on card

B Nov 18, 2018
This review was posted by
a verified customer
Verified customer

We stayed at the Fairfield on blarney rd in Columbia SC. We all know we use a card for incedentals which we gave them. The room was paid for with points and they charged my card like I didn't pay for the room. They said it would be resolved by 10 am and it wasn't. The gentleman at the desk said no it's not getting refunded and continued to hang up on us. We stay there all the time from our drive to Florida or Ohio and this is unusual but I'd like it resolved

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