The complaint has been investigated and
resolved to the customer's satisfactionResolved EZ Contacts US — Fake advertising on website.
resolved to the customer's satisfaction
I purchased contact lenses through ezcontactusa.com on Jan 2009. I should get two $30 rebate from 8 boxes of Softlens 38 and Toric. I got 4 boxes first and 2 weeks later I got thw reat of my order. There's is no rebate forms attached so I call customer service. At first, they told me the rebate forms are on the way and I should received them in a weeks. A week past by and there is nothing in the mail. I call fot the second time, they told me they haven't got the rebate forms from B&L.
I called so many times and they gave a me all kind of excuses. Is been 2 months I still haven't receive the rebate forms yet. I wrote a feedback on their website but it never posted. This is a total scam. I hope nobody will fall into their trap like me.