The complaint has been investigated and
resolved to the customer's satisfactionResolved EyeBuyDirect.com — Scam
resolved to the customer's satisfaction
Where to begin... I purchased two pairs of glasses from this 'company' and yes I use this term loosely. First of all I did bond the shipment through their shipping page just to protect against any breakage. One pair arrived broken and the second pair prescription was no where near what was ordered. So I contacted them, they told me I was able to get a " one time replacement". I asked why I bothered bonding the shipment, but still have gotten no answer to that question. So I have been waiting... I emailed them again since I have not heard anything back, I was informed that my return was received and they needed another copy of my prescription ( I have sent this three times and entered it onto their site...). I also had to pay the postage for m return.
I keep getting automated responses and no one is able to tell me where m glasses are...
This place is a SCAM... I will say it again, THIS PLA E IS A SCAM. Phone # from Maryland, fax# in Canada and an a dress in California... DO NOT DO BUSINESS RUN THE OPPOSITE DIRECTION!!! THIS IS A SCAM!!!
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