Hamad International Airport Customer Care Service

Qatar Airways Tower, PO Box 22550

Customer Support Phone Numbers

+974 40 106 666(Customer Service) 1 0
+974 40 109 777(Airport Safety) 1 0
+974 40 109 222(Airport Fire & Medical Emergency) 1 0
+974 40 104 167(Duty Free) 1 0
+974 44 626 531(Qatar Aviation Services / Lost Luggage Service) 1 0
+974 44 457 457(Customs) 1 0
+974 44 557 333(Civil Aviation Authority) 1 0
+974 40 109 555(Security) 1 0
+974 44 656 490(Passport Department) 1 0

Hamad International Airport Complaints & Reviews

Hamad International Airport / departure staff bad attitudes and nonsense request require

Aug 13, 2019

Hamad International AirportOn 14/8/2019 around 0020, When I go to the counter of departure with my hand holding my phone, the staff suddenly require me to unlock my phone, while my phone is keep locked. So I ask the reason and she said I take photos. But as my phone is keep locked, there are no supporting evidence...

Hamad International Airport / watch

Aug 01, 2019

Good evening Hamad customer care My name is jimmy titus ngota, foreign service office at ministry of foreign affairs Kenya. Yester 01/08/2019 was transiting from Nairobi through Doha to us and finally to Barbados. On the first screening number 28 for passanger transfer i misplaced my...

Hamad International Airport / boarding

Jul 13, 2019

Hamad International AirportGood day. I send 2 mails already to Hamad airport with only a automatic reply. I had an accident while boarding on the 22 June 2019 . I got injured on my knees and back while boarding on Qatar airways to Johannesburg. I fell from a step not clearly marked after we had to climbed 2 flights of...

Hamad International Airport / unethical behaviour of royal jordanian airlines

Jul 01, 2019

on wednesday june 26 2019, i was traveling from Hamad international airport to Aman jordan . the flight was scheduled to take off at 9pm. we were at the gate till 11pm when we finally got to know that there is a technial issue in the plane. we kept receiving false and misleading...

Hamad International Airport / flight delay not informed

Jun 27, 2019

Our flight scheduled on 28 th june 2019 morning 1.30 flight # H9-564. When we reached airport, from information counter we came to know the flight is delayed and scheduled on 28th afternoon 12.45. When we inquired, airport officilas informed it is a planned delay. But we were not informed...

Hamad International Airport / immigration line for ladies with infants

Jan 28, 2019

I would like to express my frustration with immigration procedures at HAMAD International Airport especificaly because of there's not priority line for families with infants, right now I am in a middle of three hundred people with my nine months baby. It's very shameful to arrive to the...

Hamad International Airport / lost properties

Jan 05, 2019

Date: 30 Dec. 2018 around 7 am near the check-in area, flight # QR3 to London (Heathrow) Claim Reference: HIA42260 Details: I have forgotten my phone at the above mentioned location and day but it was found by HIA staff. I was directed to send an email to lost and found services which I...

Hamad International Airport / passport control priority

Oct 06, 2018

I am writing this message to complain about the immigration department in the airport. I travelled few days ago with my baby and I found it completely unacceptable for a mother with infant to wait in the line among dozens or hundreds of people. The babies are sensitive, dont have strong...

Hamad International Airport / security officer

Aug 28, 2018

Hamad International AirportHi I am registering this complaint againt the seucrity officer in HIA, 28.08.2018, 11:15am Qatar time, driving G4s vehicle number#739830. I went to drop my parents in airport, HIA departure gate#4, and this person comes and asking "who gave you driving licese" and shouting for no reason...