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Essoesso outlet - greve in chianti italy

1

Please help. I placed 50 Euro note into payment machine to get diesel fuel at Esso Greve in Chianti Italy. The machine takes your money but doesn't give the fuel only a fuel credit receipt. A local informed me it is a tourist trap scam that the owner and Esso had set up, that they know about it and avoid it. I left my contact details [protected]) for the manager to contact me but this has not happened. There was also 8 other complaint notes in the box as well from other ripped off customers. I have emailed Esso customer service and still nothing. I will follow this up to the highest level to receive my refund or a fuel credit I can use in Australia. Unhappy . Alan Kiernan

Esso
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