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ITA Airways Profile

ITA Airways

www.itaspa.com

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1.0 5 Complaints
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Latest Reviews and Complaints

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5:46 pm EST
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ITA Airways I paid for business class round trip ticket for myself and my significant other Linda Walsh equipment failed, seats would not work

Case # [protected] e-ticket [protected] flt#AZ630 Rome/fco to Miami/miaI paid for two business class round trip tickets for myself and my significant other Linda Walsh Both the seats equipment failed, seats would not recline so we could not lay down, there was no video screen that would allow me to watch a movie, the overhead lights would not go on, The power was shorting out even though the crew worked very hard to fix the problem. t Crew was very apologetic and assured me that they would submit a report to customer service for me to be compensated.

Desired outcome: I paid over $9,000.00 for two business class tickets. The people in Economy had movie screens, lights, and seats that would lean back. Our business class tickets had none of the economy conveniences.

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5 ITA Airways Complaints

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8:29 am EDT
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This is my case #. [protected]. Please Look it up my information is on On Jul 13, 2023, at 1:46 PM, [protected]@aol.com wrote:  Maria Maffei, Joseph Maffei 7/13/23 To Ita Airways I requested leg room on flight # AZ0609 on june 10 Reservation code LIDOCJ from JFK to Rome and back july 2 which I paid for it and didn't get it. I would like a full...

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ITA Airways You can change the name but it is still crap

ITA = ALITALIA = ITA = ALITALIA

SSDN

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ITA Airways Check in

Check in Never works
Impossible to save data

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Is ITA Airways Legit?

ITA Airways earns a trustworthiness rating of 76%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests ITA Airways is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with ITA Airways, take the time to review customer feedback and the approach to resolving complaints.

Itaspa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • ITA Airways protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to ITA Airways. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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1:15 pm EDT
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On 5/6/22 I bought a ticket with Kiwi from TLV to Rio de Janeiro. The first flight is with Ita airlines from TLV Ben Gurion to FCO Rome on 5.10.22 at 15:15. On June,10 Kiwi sent me a sms: Carrier has changed your trip... I didn't open it, I thought is a hacker. Why they didn't send by mail? On July 12 I received an email: "Booking [protected] - your trip ha...

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Overview of ITA Airways complaint handling

ITA Airways reviews first appeared on Complaints Board on Jun 15, 2022. The latest review I paid for business class round trip ticket for myself and my significant other Linda Walsh equipment failed, seats would not work was posted on Nov 10, 2025. ITA Airways has an average consumer rating of 1 stars from 5 reviews. ITA Airways has resolved 0 complaints.
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ITA Airways Category
ITA Airways is ranked 148 among 218 companies in the Airlines and Air Travel category