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I paid for business class round trip ticket for myself and my significant other Linda Walsh equipment failed, seats would not work
Case # [protected] e-ticket [protected] flt#AZ630 Rome/fco to Miami/miaI paid for two business class round trip tickets for myself and my significant other Linda Walsh Both the seats equipment failed, seats would not recline so we could not lay down, there was no video screen that would allow me to watch a movie, the overhead lights would not go on, The power was shorting out even though the crew worked very hard to fix the problem. t Crew was very apologetic and assured me that they would submit a report to customer service for me to be compensated.
Desired outcome: I paid over $9,000.00 for two business class tickets. The people in Economy had movie screens, lights, and seats that would lean back. Our business class tickets had none of the economy conveniences.
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5 ITA Airways Complaints
ITA Airways’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of travelers are dissatisfied with their flights.
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I like to be compensated, the flight was late and missed my connecting flight,I paid for special seats and didn’t get it.
This is my case #. [protected]. Please Look it up my information is on On Jul 13, 2023, at 1:46 PM, [protected]@aol.com wrote: Maria Maffei, Joseph Maffei 7/13/23 To Ita Airways I requested leg room on flight # AZ0609 on june 10 Reservation code LIDOCJ from JFK to Rome and back july 2 which I paid for it and didn't get it. I would like a full...
Read full complaintYou can change the name but it is still crap
ITA = ALITALIA = ITA = ALITALIA
SSDN
Check in
Check in Never works
Impossible to save data
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Flight canceled
On 5/6/22 I bought a ticket with Kiwi from TLV to Rio de Janeiro. The first flight is with Ita airlines from TLV Ben Gurion to FCO Rome on 5.10.22 at 15:15. On June,10 Kiwi sent me a sms: Carrier has changed your trip... I didn't open it, I thought is a hacker. Why they didn't send by mail? On July 12 I received an email: "Booking [protected] - your trip ha...
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