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We had vinyl flooring installed in our living room, dining room, kitchen, bathroom and halls. It is cracked, splitting lifting up and rolling. It looks like they did not level the floor when it was installed. When I called them about it they sent an estimate to fix it. it was 1050.00 for five boxes of flooring. See attached estimate. We already paid alot of money to have it installed and now because they hire incompetent workers to do the work they want to charge us to redo all the areas that are ruined. What’s to say that it won’t happen again after we pay the money to get it redone. Needless to say we are not very happy with them and will let everyone else we talk to know what poor work they did.
Claimed loss: 1050.00 to replace the bad areas.
Desired outcome: Would like to get it fixed at their expense not ours.
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