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CB Flooring Installation Empire Today Complaints #22-41
Empire Today

Empire Today review: Flooring

P
Author of the review
10:03 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
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I purchased 9 thousand dollars in flooring the flooring started to peel and discolor I have tried for the last 3 years to make contact with customer serviice they always said here is your claim number and someone will call in 24 hours no reply called this [protected] thats a joke all I want is for them to find me replacement boards to replace the crappy ones

Desired outcome: send me replacement boards 3 boxes email [protected]@yahoo.com

Empire Today response
Sep 05, 2023 11:28 am UTC
Empire Today customer support contacts
Phone numbers

+1 (800) 588-2300

+1 (855) 972-3100

Address

333 Northwest Avenue, Melrose Park, IL, 60164, US

Website

www.empiretoday.com

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Paul, we wish to make this right for you, all we need is your account information to get started on a solution for you. Please email customerexperience@empire-today.com with your account info, and we will work on a solution for you as soon as possible.
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  1. Empire Today Contacts

  2. Empire Today phone numbers
    +1 (800) 588-2300
    Click up if you have successfully reached Empire Today by calling +1 (800) 588-2300 phone number 1 1 users reported that they have successfully reached Empire Today by calling +1 (800) 588-2300 phone number Click down if you have unsuccessfully reached Empire Today by calling +1 (800) 588-2300 phone number 1 1 users reported that they have UNsuccessfully reached Empire Today by calling +1 (800) 588-2300 phone number
    Customer Service
    +1 (855) 972-3100
    Click up if you have successfully reached Empire Today by calling +1 (855) 972-3100 phone number 1 1 users reported that they have successfully reached Empire Today by calling +1 (855) 972-3100 phone number Click down if you have unsuccessfully reached Empire Today by calling +1 (855) 972-3100 phone number 1 1 users reported that they have UNsuccessfully reached Empire Today by calling +1 (855) 972-3100 phone number
    +1 (866) 379-0755
    Click up if you have successfully reached Empire Today by calling +1 (866) 379-0755 phone number 2 2 users reported that they have successfully reached Empire Today by calling +1 (866) 379-0755 phone number Click down if you have unsuccessfully reached Empire Today by calling +1 (866) 379-0755 phone number 1 1 users reported that they have UNsuccessfully reached Empire Today by calling +1 (866) 379-0755 phone number
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  3. Empire Today emails
  4. Empire Today address
    333 Northwest Avenue, Melrose Park, Illinois, 60164, United States
  5. Empire Today social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 18, 2026
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Empire Today Category
Empire Today is ranked 4 among 33 companies in the Flooring Installation category
#02 Shaw Floors Shaw Floors #03 Armstrong Armstrong #04 Empire Today Empire Today #05 Mannington Mills Mannington Mills #06 Floor Coverings International Floor Coverings International
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