Einstein Bros Bagels review: Service and product

We drove up to our usual Einstein brothers Mt Rushmore Road, Rapid City, SD 57701
And spent $7.90 ordered a cold brew mocha latte tall, plus eats (which was ok) and short hazelnut coffee but got a hot brew of the former and black coffee instead of hazel nut.
The worst part was no receipt paper, hence no survey hence no usual bagels as a complimentary gift.
Guess if it is resolved, I can overlook it.
But if not... Well there is a bagel shop across the street.