The complaint has been investigated and
resolved to the customer's satisfactionResolved eDreams — no refund money,no contacts
resolved to the customer's satisfaction
I have bought 4tickets from edreams in january. (ref 2tx4l4) on 11 april 2012 they gave me information about 4 hours changes in flight time, that I could not accept. I asked edreams for money refund. No answer, but automatic response. Since that time I have written 12 letters via all their e-mail adresses. No answer!!! No answer to calls!!! It seems they ignore me and do not want to refund money! In internet forums people say they cheat people but I did not believe... I am afraid this time this is about me...