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eBayebay does not protect consumers from dishonest sellers

1
P Nov 23, 2017 Review updated:

eBay case: [protected]
eBay seller fpipowerhut2010 shipped defective product. fpipowerhut2010 offered to send replacement product and told the consumer to pay $75.00 through PayPal to pengfei133 at gmail.com. Consumer paid the extra $75.00 but fpipowerhut2010 did not ship the replacement product.

I'm out the original purchase price of the defective product of $136.99 plus the additional $75.00 sent to them for shipping the replacement product which they never sent. Total amount: $211.99. BUT EBAY NOW REMOVED MY NEGATIVE COMMENT ABOUT THE SELLER, AND NOW THE SELLER CAN DO THIS TO THE NEXT CONSUMER.

  • Updated by Prevailing Justice · May 23, 2018

    They do NOT care about the purchaser. They PROTECT the sellers. They were not apologetic about their policy and did not make any - ANY effort to help me recover a portion of the money they stole from me.

  • Updated by Prevailing Justice · May 23, 2018

    eBay made it clear they protect the SELLER not the BUYER. Even after going over the whole scam by fpipowerhut2010, they even removed me negative comment so other buyers could at least be warned. eBay does not care about the BUYER. Use AMAZON or some other credible vendor if you want to be protected from unscrupulous sellers intent on ripping you off.

Responses

  • D
      May 23, 2018

    Always use the official ebay resolution center for any problems with ebay, you are covered either as a buyer or seller.

    0 Votes

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