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CB Restaurants and Dining East Side Mario's Complaints #2-21
East Side Mario's

East Side Mario's review: Takeout and poor service

T
Author of the review
3:40 pm UTC

My family dined in and enjoyed our meals. We ordered takeout for my friend who is vegetarian. I ordered jumbo shrimp Alfredo fettuccine and brought it to my friend. She went to eat it and it wasn’t shrimp it was chicken. This could’ve made my friend seriously I’ll or worse. She called up this location and they tried to blame me saying I ordered it wrong. Not the case the waitress brought it to my table and said here’s your jumbo shrimp Alfredo fettuccini. Not only that they didn’t even put a salad in the bag. This is totally unacceptable.

Our meals were fine but the service was extremely slow. Like at least 10 to 15 minutes before even having a waitress come to our table after being seated. Then it took a long time for our meals to come out.

Desired outcome: Free dinner for my family and friend

Keywords:
alfredo fettuccine chicken dined enjoyed family friend jumbo shrimp meals ordered salad seated seriously ill service slow table takeout unacceptable vegetarian waitress
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  2. East Side Mario's phone numbers
    +1 (844) 332-1022
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    +1 (844) 505-5252
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    +1 (416) 332-1022
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    +1 (416) 940-5640
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    10 Kingsbridge Garden Circle, Suite 600, Mississauga, Ontario, L5R3K6, Canada
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  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 28, 2026
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East Side Mario's Category
East Side Mario's is ranked 42 among 123 companies in the Restaurants and Dining category
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