Menu
Fuzzy's Taco Shop
Fuzzy's Taco Shop Customer Service Phone, Email, Contacts

Fuzzy's Taco Shop
reviews & complaints

www.fuzzystacoshop.com
www.fuzzystacoshop.com

Learn how the rating is calculated

1.0 5 Reviews

Fuzzy's Taco Shop Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with Fuzzy's Taco Shop at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for Fuzzy's Taco Shop has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Fuzzy's Taco Shop. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Fuzzy's Taco Shop reviews & complaints 5

Sort by:

Newest Fuzzy's Taco Shop reviews & complaints

ComplaintsBoard
T
3:31 pm EDT

Fuzzy's Taco Shop Manager Teresa

I was in there in last night from 5:30 to about 7 for dinner and I have never seen such a scene. The manager was yelling a young lady about how the food was being prepared and this young woman was only calling out orders so that we could come get our food, The manager started yelling at this young lady about a missing plate that a heavy set guy came up and thrown this plate away and the young lady was like i dont know what happened to it I was calling people up to get there food. Then the manager took over the station from the girl and told her to find something else to do. The girl stood there until she found something else to do and the manager was yelling at her the whole time, then another young girl I guess was going on break and order her some food well appartnetly she got a discount on the food and the manager told her in front of customers that is she couldnt afford the food then she shouldnt eat FUZZY'S food. and that there is food in the trash that she can have! I dont believe this woman should be running this store at all she is not manager material at all, she needs to learn that you DO NOT yell at your employees in front of customers Then while sitting there trying to enjoy my food I overheard other employees talking about a gun that was pulled the night before in the bar area, that is concerning and the big guy was talking about the girl that was getting yelled out bad right there so everyone could hear them, This place needs a overhaul from management all the way down the row. someone should do a secret shop there and see what is really going on at that store BAD BAD MANAGER not professional at all. I didnt get to enjoy my 25 dollar meal at all because the manager was very rude to her employees and everyone in the store knew it.

Desired outcome: someone needs to go in and so a secret visit that they dont know that you are coming when the manager and the big cook are there.

Read full review of Fuzzy's Taco Shop
Hide full review
ComplaintsBoard
Z
5:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fuzzy's Taco Shop Manager at the Castle Rock location

I have spent a great deal of time at Fuzzy's in Castle Rock. The staff even provided me with their telephone numbers. On a couple of occasions a few of the regular patrons would be getting together outside of Fuzzy's and I was asked to text a couple of the employees to join. One response was "I would love to, but have something to do". A few weeks ago, one of the bartenders was extremely rude, which my supervisor and another regular noticed. She supposedly complained about me that I was contacting the employees extremely late, which is untrue, because where the regulars were, the location closes at 10pm. Your head manager came to the bar and sat next to me and stated that he received complaints and that he can't control who the staff gives their number too or what they do after work. However, he became too involved and asked me to stop. I did stop contacting and deleted the contact information. a few weeks later, I went in and was talking to a regular, when the same female bartender became rude once again and slammed my card and receipt on the bar as I was paying. The next day another bartender immediately went to get the get the same manager. He accused me of bad-mouthing the establishment. However, this is not true, as I like the establishment, I just do not like getting treated poorly, especially as much money as I spend there. The manager is not great with communication, as i tried to explain the situation. Instead, he said "you can leave on your own or I can physically remove you". The patrons called me and were not surprised of the way he treated me. They mentioned that he has done this before. Also, very sad that this Manager allowed your bartender to serve a local regular who was an extreme alcoholic with very severe jaundice. A couple of the other bartender had mentioned that they felt bad that they had to serve him, especially in his condition. Sad to say, the local regular passed away from this issue/illness. Poor Management. In conclusion, this manager informed me that I am no longer welcome there. I have witness' including my boss that I was not rude, or stated anything negative. I was told that I was just targeted by this Manager and bartender.

Desired outcome: My friends go to this establishment. I would like an apology and be permitted to return to the establishment without and retaliation from any of the staff members.

Read full review of Fuzzy's Taco Shop
Hide full review
ComplaintsBoard
C
7:38 pm EDT

Fuzzy's Taco Shop Service

Went to the Fuzzys in Grapevine on 07/22/2022 at 3pm. The cashier stared at me and said she had already clocked out. She then decided to clock back in and take my order of shredded chicken nachos and 2 Ziegenbocks. 20 min later I went to ck on my order, and the cook said he was left all by himself to man the whole restaurant until 4. Almost 30 min later I got my nachos and my beer was hot by then. We always sit in patio. Horrible experience

Desired outcome: Gift card for total, so we can go enjoy what we paid for

Read full review of Fuzzy's Taco Shop
Hide full review
ComplaintsBoard
M
3:36 pm EDT

Fuzzy's Taco Shop Service

6/9/2022 i Come in it wasn’t even busy I usually love coming here never had a problem till today I notice they have the IBuyAbilene local thing so I scan it I go ahead and place my order the cashier was very rushed I could tell she was in a mood so I tried to keep it simple easy for her she then tells me oh you can’t use that today because it’s gonna take forever to download in my head I’m like there is nobody in here i tried to hurry and sign into the wifi to make it faster for her but she was treating me like I didn’t know what I was doing so it honestly didn’t even take that long to load was just rude I walked away and I was like what an [censored] sheesh so then the I assume manager starts yelling at me because he heard me and instead of asking what happened procedes to try to kick me out I was just like wow it’s your employee who is being a jerk and acting like she doesn’t even want to be here rushing me and then started telling all his employees what’s going on I’m like wow I’m trying to tell him what happened and he’s attacking me are you kidding me I have never seen either cashier or manager before but if my employees treated my customers from the start like that and acted with an attitude not being patient with a customer I would have sent them home being a store manager myself it was horrifying to not even be discrete on his approach to me or hear me out like wow never again will I go there no man should talk to a woman like that if the cashier didn’t want to be at work she should have stayed home or don’t work in food industry. For him to literally yell at me not once did I even raise my voice to him that’s disgusting I’ll own up to walking away and under my breath say wow what an [censored] but it was cuz she was a total jerk from the start the trans was not even 3 min transaction. And I have never ever complained on anyone in my life I work retail I know what it’s like but I have to say this was my first time actually reaching out because he out fear Im me.

Desired outcome: If that’s how he talks to women he needs to go never have I ever had an experience like that in my life.

Read full review of Fuzzy's Taco Shop
Hide full review
ComplaintsBoard
J
9:12 pm EDT

Fuzzy's Taco Shop service snotty and racist

Racist against African Americans and white people! Stuck up employees just called past a white girl and black man waiting in line only to take Mexican's order instead. The general manager Tomas was a jerk to her and made a comment that she should worry about her safety more...for what? Being with a black man! We just left. No place for racism. As we left saw the cook spit in someone's food and laugh about it. Disgusting place.

Read full review of Fuzzy's Taco Shop and 1 comment
Hide full review
1 comment
Add a comment
A
A
Allenburns42
Fort worth, US
Dec 10, 2022 3:57 pm EST

I made an order on the fuzzys app for the berry street location in Fort Worth but I was declined for wrong zip code and they still took money from my acc but I went in to the location and they said it didn’t go through so I paid in person and I haven’t got my money back yet it still says pending I just want my 28$ back

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Fuzzy's Taco Shop customer service

Phone number

+1 (817) 624-8226

Website

www.fuzzystacoshop.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Fuzzy's Taco Shop?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Fuzzy's Taco Shop Customer Service. Initial Fuzzy's Taco Shop complaints should be directed to their team directly. You can find contact details for Fuzzy's Taco Shop above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Fuzzy's Taco Shop. Discuss the issues you have had with Fuzzy's Taco Shop and work with their customer service team to find a resolution.