East Side Mario's review: servers and store manager

I went to your location and was served by 2 people. I assume one was being trained. I did wait a long time for my food but the main server was rude and unprofessional. Not only did he degrade the trainee but all the tips he made were not shared. I overheard this while leaving as the trainee did more work and remembered missing items on the order than the main server. How dare you treat a human being like this. What kind of restaurant do you run? This place closed for the same reasons... Rude, ignored and poorly run staff. No respect at all. I think the BBB would love to hear this. A new hire quits because of poor management and a ride staff. I wonder if head office is aware of this? Maybe even the news outlets across Ontario?