On Dec 15 you guys were working on the game. It was not work. Before you all worked on the games I had over 6 million coins. When the game came back on at 2:30 the next day I had 150 coin. I know its not real money but I just pay for some coins to play with.
In DoubleDown Casino I have not moved as yet from level 15 to level 16 and yet i have spent over millions of funny money and yet still stay where i am could you please tell me why?
Did not get the million coins do not have computer so it will not give me them every time i try to get the free coins it puts me on people you may know
I had over $14 million credits and it has disappeared over night - when I turned the game off last night, I had 14 million, I turned the game on today and there's only $86, 000
Hi, my name is Orchid. I am a double down casino player. I play texas hold 'em...lately the game has been slow and because of the game being slow, when I bet sometimes the timer runs out after I've made a bet and folds my hand..That's when I have the winning hand...Sometimes the game freezes on me and I have to wait at least 2 to 5 minuets before it unfreezes...I know you guys that are in charge of this game has gotten plenty of complaints about this matter...I've never had chips taken from me..(thank goodness)..but it is very annoying when I'm trying to have a good time playing texas hold 'em...I use to be a real gambler and I quit because it was bringing a hardship down on me and my family...that doesn't mean I don't play for fun...your site is quite enjoyable. Please look into this matter so I can play comfortably...
thank you,
Orchid
I really enjoyed playing the new "golden goddess " in the casino and was doing well...now everything has gone down hill...paying nothing on bonus spins ...nothing on the slot game ...It is like someone turn a switch off on my account ...what is going on ...this is terrible...I would not recommend anyone to play your slot games...they are a total rip-off.
my chips disappeared when the slot messed up and I want them all back I had almost 4 million and I don't appreciate them being gone.
I try to get to my double down casino from my Facebook acct and it i can't, it is locked and i don't know how to unlock it. HELP PLZ!
What I meant to say...I went into the game and 1, 500, 00 chips were just gone. I didn't lose them in the game. They just disappeared!
just lost 1, 500, 000 on a game. After six emails from "Customer Support" I have no resolution. So I am doing what I threatened to do, complain all over the world about this game.
Twice they double-charged me for chips, and now this...it is a rip-off and should be investigated, but I don't know if that can happen in the Wild West of the Internet. Just needed to vent
The games keep rolling and I cannot stop the rolling and an announcement keeps popping up with the message "Continue or Lobby" or roll is taking longer . I have so much trouble trying to play and Doubledown is my favorite casina
i can't buy chips or enter my promo codes i hit the buy button but it does not come up to buy credit screen or enter promo code it use but not any more can u please tell what to do or is it your end thanks john
Can't get full screen to play games or send gifts to friends please help
I received my points for code WQGDQZ for I million then it was taken away. Could I please have my 1 million back. I love playing the games on DDC and would love to continue playing. Thank you Brenda Callis
I've been playing doubledown Casino for quite awhile, and my chips just disappeared. I won over $3, 000, 000 and was very happy, until they disappeared on me. It's sad to read all the other comments of people being very disgusted with your site. Please give me back my chips, I would really love to play some more. I am only left with a small amount, which isn't very fare, since I really loved playing..
i linda cota have not recieved any gifts since u people shut them down for repair on july 27 it is now aug 1 i would like them back
To put it very bluntly DDC is cheating! Watched a player in a 5 Card, 10k/20k room hit full houses every third hand consistently with various numbers of discards. I watched and tracked the players hands for 21 hands, they had 7 full houses. Again, consistently every third hand. I looked up the player on Facebook, they do have a profile page. There are several of us that play and chat and over the last few months we have noticed what appeared to be ringers in the rooms. We have discussed this several times and a large number of players are seeing the same thing. Everyone has winning and losing streaks, that is poker. However, the same type of winning hand every third hand, the odds don't exist for that type of win. While it may be possible that the player was using some type of computer program to cheat, based on what I and several others have seen, DDC is cheating.
was playing garden party had free spin bonus going had over 12 million won and the game locked I spent 36 dollars this week buying chips then I get ripped off I want my f**king chips back!
I love playing your games but you make redeeming promotions to hard and when you do seem to complete them you do not get the chips. So please make it easier to do this. THANK YOU
I have played DDC many many months All of sudden I can accept gifts but cannot send gifts. I would appreciate an answer as what I need to do. If any players out there is having this problem I would appreciate a come back.
DDC Needs to be investigated! WHY?
1- tournaments, you go in a mega @ 485th person you win leaving as #1 DDC will place you @ #1 sometimes BUT only pay you 1/4 of the pot due to THEY SAY there was only 256 players that played! and they place the same people with the same winnings above everyone else as # 1, 2 +3 and you wont have a chance to win I seen this on several tournaments going on at the same time with me and my friends checking it out. SCAM!
2-They will save coins by reducing your daily visits back to start even if you go to there site and play daily without missing one day. another words you go there everyday and receive $1000.00 in 25 days the max you get 25, 000.00 coins but then something happens and that # will change all the way down to 1000, 00 or and giving # DDC chooses and they cant help you on that.
3-Playing in a game your winning and up to 5 million coins you finally get into another good bonus round and BAM game freezes, and a little DDC sign comes up game error and restart game. you restart most of the time you will get your free spins back BUT if your winning sometimes you wont or if you do that's it NO MORE WINNING! and or you come back and coins are GONE that you have won. what DDC says about this? it your computer not us. were did my coins go? DDC you must of spent them.
4-Buy into there 200, million for 99.00 specials they do once in a while. YEA OK for the first 20 spins you may win but after that HUGE VACUME sucking you dry no more winning no matter if you play all at that time or spread it out over 2 weeks DDC WONT let you win another penny on it. WHY? my opinion is they wont make anymore money they need you to buy buy buy more chip from them. BUT come on my husband bought in got up to 800million and down it went nothing absolutely nothing. if you cant win anything with 800 million in DDC after buying in then DDC is doing something! WHAT? is the question.
There Is so many stories out there it is scary. all the way down to $ being taken out of my bank account and pay pal account for thing I never got for or from DDC. Had to fight tooth and nail to get my money back. and DDC said not our problem talk to Face book. WHAT REALLLLY? Face book and DDC are scamming people out of $ taken right out and most people don't even know it! If you have a payment or Credit card list with FB I can assure you some time or another they have slipped $ out of your account for something YOU have NOT got. I had 16 charges taken out of mine and I finnalllllly won and got my $ back! BUT why was it taken out to begin with? is the question.
Missing credits! Also, Extremely poor payout most of the time and when you do hit a big win it goes fast. ... inticing you to buy more credits to try to win big again. But don't waste your money. No matter how much you have, it will go fast! (Or they disappear overnight)
The connection over mobile devices is deplorable!
I won millions over the weekend, but when I got up this morning, my coin balance is zero. I don't understand this!
I had almost $500 Million last night, and this morning everything. was gone, balance is 0. I sent a message through the Help menu/ customer service from the game I was playing. Site states that I would be contacted through my email account, but haven't heard anything back from them yet. I bought coins to play with and want the $500M that I had as a balance put back on my account. I won it fair and square!
I have bought thousands of dollars playing at Double down Casino and I see the same people hit big in the slots games over and over when I hit a little here and there. I feel that they have certain accts hit to keep players playing hoping they can hit big amounts too. If I can prove they are doing this. It is not right and I will sue them to get my money back and more. I also hope that the complaint board take our complaints serious and do something to correct this problem. You have no idea how violated I feel and MAD AS H-LL.
I also noticed that a lot of female players win big on many occasions in the same night. Is this discrimination.
Hey I have just won over 1, billion, yes BILLION, on DDC, I have been purchasing credits using my iTunes account. I thought I mite of got a credit back to my iTunes account, but after reading all these complaints I guess I've just wasted my hard earned money on a game that pays you f... All. This is just so wrong
i want to deactivate double down casino off my facebook
I have been Grand Monarch since the first day it was posted, multiple times a day. I have yet gotten any free spins, It doesn't matter if I play 10, 000 or 50, 000 . Someone needs the check out the problem! Look at my playing history and you will see I AM NOT A CASUAL PLAYER! DO something this not right. Free coins to replace what I lost would be good.
why, my 1, 000, 000 is gone I earn that i buy evryday.pls, take that back! pls! thank you
I bought 750, 000 in chips for 7.99, and never received them. I bought them off my ITunes card which that amount was deducted but NO chips? What should I do? I have all ready filed a complaint but I haven't gotten a responses. I have never had a game take your money and give you nothing in return.
i added six new friends why did i not get the six million chips
Double down casino u have ripped off my iTunes credit and I got no coins in return pffftt if u down get enough out of us consumers as it is ! Pretty pissed off player
I saw a posting by doubledown this am at 9:00 that if you played a game by a certain time you would receive 3 million chips. I played at 9:30 and did not received my free chips. Why? False adv. by doubledown? I need to know. Dale E Dupuy the date of the posting was 1/20/13
What happened to the Brandy Bunch
WHY I HAVE NOT HEARD FROM DOUBLEDOWN CASNIO ABOUT MY 50.000.000 COINS YET I DID EVERYTHING YALL ASK ME TO DO NOW I HAVE PEOPLE CALLING ME ON MY PHONE ABOUT A SURVEY.AND YALL CHANGE MY HOME PAGE WELL ALL SEE WHERE I AM GOING WITH THIS AN D YALL KNOW WHAT WE HAD TO GO THROUG TO GET TO THE 50.000.000 COINS SO PLEASE DO YOUR PART AND PUT MY 50.000.000 COINS ON MY DOUBLEDOWN CASNIO PLEASE.
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Double Down Casino on Cleopatra slots I have more then 1, 850, 000, 000 chips Wenesday at 20.30 hours. and 21.00 hres. my account disaper. I can't go On Double Down Casino. Facebook do not find this page?
How to make money with yours clients...
i complained about my chips is gone almost 2 million and is gone i earn this chips please return my chips back.thank you.
hi, i like your game very much but, i just wanted to let you know i had 7 million chips when i went to bed, when i woke up i only had 150 k. i dont know why. thank you for your time.
I complained yesterday about losing 2, 000, 000.00. Today I received my free spins. One of them was for 1, 000, 000.00 but when I got back on 2 hours later all 3 of my free spins were gone including my 1, 000, 000.00. please return 3, 000, 000.00 to me. Thankyou