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On 3-11-07, aprox. 7pm, I had a friend over at my new house ordering pizza from the above store . We had been painting all day and were in no joking mood. We placed an order, the only thing my friend got confused with was whether or not the street was ave. ct. etc. They actually called us back and said that we were calling in a prank, when after I verified that the street was Ave. I felt outraged, as they also said my friend sounded like a little girl trying to call in, she is 20yo, lives on her own as well. I feel we have been discriminated against. If need be I can provide that I made over 70000 last year and did not expect to be treated that way by Dominos. Has always been my favorite pizza joint, but until last night, not anymore. So, after that, we called another location for pick-up, only to place an order and actually went to pick it up, and they had no record of our order. Now i am not sure what happened there, but we did in fact have in our minds that we wanted pizza, and if we could not get it delivered, we would pick it up. So it delayed us that much more to have to input our order once again. All in we attempted to order the first time around 7pm, we were not able to eat until 930, as we had to drive to another store to pick it up, when in fact the other store could have delivered it. Do I need to show them my lease, my tax records, to in fact prove that I am an adult? I felt very offended by this, and am really quite ready to NEVER call Dominos again unless the poor service is made up somehow. I have also called the complaint office. THIS HAS BEEN BY FAR THE WORST ANY PIZZA FOOD JOINT HAS EVER MADE ME FEEL! How can Dominos tell if in fact that someone is of age over the phone? Do they hire psychics now? And the fact that they insisted on arguing about the matter, instead of talk to even me to settle it down, they still insisted on saying we were pranks. First off we were extremely hungry and having pizza delivered to my house was the most convenient solution. After taking over 2 hrs to order one large pizza and a crazy bread, I don't care how busy, I understand there is a waiting line, but this is just plain ridiculous. I do wonder if they were too lazy to have it delivered, maybe they were getting ready to close? Who knows but they still answered Dominos how can we help you, so therefore they SHOULD have had delivery service. I am so offended that a free pizza will not cut it. I WILL NEVER ORDER DOMINOS AGAIN IN MY LIFE, EVEN IF ITS THE ONLY STORE LEFT OPEN! Thats how outraged at this I am, I have never been this outraged at such poor service, no one has ever discriminated against me as much as this one store has. IT COMPLETELY RUINED MY NIGHT, I say THANKS DOMINOS FOR THAT! I will also have no problem writing a paper of this incident and see what newspaper companies around the country might like to hear about it. I am very articulate with a degree in Writing, so Dominos might look very good after I write and send my letter to as many newspapers as I can, also the BBB and many other resources to complain about POOR SERVICE.
Thank You,
Glen T. Y.
I always order pizza from dominos. But after my last experience, never again. It was my sons 2nd birthday and We ordered 2 large pizzas. For one they told us if would be half an hour wait and it turned out to be an hour. We called and all they could say was it was on the way. And when We did receive the pizza is was cold and was not cooked all the way. The middle of the pizza had spots with dough. Needless to say the pizza was thrown away. I called dominos and told them about my pizza and they said they would send me a coupon for 2 large pizzas and I would recieve it in 5 days, it took 9. And it was for 1 MEDIUM 2 topping pizza and a two piece lava cake! I never have ordered lava cake from them! I called immediately and they said its because my last order. Someone that was visiting me ordered pizza, on HER cellphone! But I couldn't get my coupons because of that. I am absolutely disgusted with this company and will never spend another dollar with them. My 2 year old son was upset that We had to leave his birthday party to go get a diginoro pizza. I will never recommend you guys to anyone, I will do anything to turn people away from you
Couldnt agree more Pizzalady! I have been to the same Dominoes ONCE before. NEVER AGAIN. This guy is such a loser who runs the place with his daddy. I bet he wakes up everyday wishing he had the balls to kill himself because he has no life! You know... if you are going to open up a business, make sure its a business you enjoy and can treat customers right! And you know what, there werent any menus that I saw and definitely no signage letting you know what deals are going on, so puhlease Becky, Chevy & Bigg. How about you guys open your mouth AFTER you know what you are talking about. Actually, you guys sound like the owners of this place! I would bet my retirement on it!
I have ordered Dominos pizza many times but recently moved and the new restaurant makes poor pizza and has bad customer service (I live in Tulsa, OK). I ordered a couple of pizzas and one of my pizzas was a thin crust with spinach, mushrooms, and onions. The pizza had barely any sauce and all the toppings were on top and not covered with cheese so the spinach dried and burned. When I called to speak with a manager about a replacement pizza and explained how I wanted the cheese on top so the spinach would not burn it became a problem. I was actually told Dominos has a policy to make pizzas a certain way (after on the phone for 15 minutes) and they could not make my pizza with the cheese on top of my spinach! I have never heard of a pizza restaurant or any other restaurant who does not make the pizza the way the customer wants.
If all our national holidays were observed on Wednesdays, we could wind up with nine-day weekends.
My name is Brenda and I'm a low-life.I like to go on http://www.complaintsboard.com and diss people because I have nothing better to do.My 600 lb. husband left me for a beautiful blonde who was 18 years old and 110 lbs.Me?I'm a 1, 000 lb. 50 year old woman who never worked a day in my life and I sit on my ### all day and collect money from the government.I think I'm perfect and everybody else never does anything right.I make fun of people who have learning disabilities because I'm that pathetic and heartless.I also don't care if people say I'm pathetic and heartless because...well...I am!My name is Brenda and I'm the reason you all pay taxes and shoot yourselves.
lol, Brenda.
You ate too much you dumb ###!
You need to call the manager, explain what the pizzas were and exactly what happened. See what the manager says and go from there. To be honest, you should have called right after the incident but at least make known of the incident now, but I wouldn't expect any kind of refund or credits this late.
Dear Customer,
Thanks for bringing this to our notice. We regret the inconvenience caused to you. Can you please let us know your complete order details including
Customer Name-
Phone No-
Dominos Store Name-
Date of Incidence-
This will help us process your complaint ASAP.
I've never actually heard of a degree in writing chum, neither has the fact that you earnt, AND can prove you earnt 70000 mean diddly! It all actually sounds like a typical red neck reaction to an imaginary slight! You bang on about some confused Harry Potter type incident, as though it all means something, and of course it doesn't, and you have no good graces to speak of! Poor Poor baby! We were very hungry...do you know how pathetic you actually sound? Get over yourself Tarzan, you ain't gunna do [censored], and next time, engage brain, before opening mouth! Shamone!
Oh and a pun to the title. That's what she said ;D.
So it took you "15 plus" years to realize that Domino's probably isn't the best career path? Congrats. *golf clap*
You're 15, go party and suck some dicks. You don't need to worry about being professional.
Today at about 8.30 PM, I ordered for domino pizza, but the delivery to the above order could not made till 10.40 Pm. Thus the very purpose of the order has been defeated and I had to dhow a bad to my firnd for the party. my contact no. is [protected]. You are requested to look into failures on the part of Manager, vaishali, Jaipur.
This is amit i ordred pizza from Dominas Bareilly U.p, I ordered my double bust Pizza & pasta at 8:30 pmcst pizza arrived 11:00 pm COLD the distance between my house restaurent not more than 5min i complaint manager but he told me he took my order in DINE IN (your language) i dont know what is DINE IN or DINE OUT this is your manager fault but his behavior is so rude . The taste is very bad taste no cheese in pizza & cold, i am old customer to u, always I prefer to have u r restaurent only. i got bad experience with ur Bareilly Dominos center.
Have you maybe thought about this new technology it's called a Cell Phone? If You have one of those You can tell them where to stick their Phone & Use your Cell Phone to call who ever you want, whenever you want & talk for as long as you want!And you can take those phone deposits they want you to pay them & put that towards your Cell Phone Bill.Problem Solved.
Brenda, I never had to pay a phone deposit on a Motel Room & Lived in one for over 3 Yrs. before i was able to find a place to Rent with my dog this time. The story about the phone just seemed odd because they wanted a deposit for this guy to make Local Calls, Never heard of that one before & have stayed in many Motels over the yrs.Nobody has ever made that request from me.
Maybe he's trying to say that he owed money on the Motel Room he was in & they shut off his phone in the room to get him to pay his rent on the Room before he could make local calls?
The guy who runs their facebook page is very helpful, i would leave him a message and im sure he would look into things for you.
I think deodorant cures odering.
OMg. they finally gotthe rust right and they ruind the sauce. WHY?!?!?!?!?!?!?!?
"Turns out, I ordered from the wrong Domino's and ended up at the one I meant to go to" And whose fault is that? Different locations allow different things. Get over it.
dominos SUCK DONKEY ASSSSSSSSSSSSSSSSSSSSSS
dominos pizzasucks Ill never eat their stuff my bonless chicken was dry my pizza loked like the driver sat on the box thepizza was stuck to the box .THE WORST PART OF ALL OF THIS IS I WORKED FOR DOMINOS MANY YEARS AGO AND I WOULD NOT LET MY KIDS WORK THERE .
Saw the comercial about their new chicken wings and we thought we would give them a try, get home open the box and they are not chicken wings there friggen tiny nuggets. They suck big time and to top it off I they charged me 14.99 for a bunch of nuggets. If I wanted nuggets I would have gone to mc donalds. Do not waste your time or your pallet for good wings because you surley won't find them at dominoes. Go to pizza hut now they have good WINGS not nuggets. DOMINOES YOU SUCK IN EVERY WAY, SHAPE & FORM.
i was driving back to my house in lafayette la. crossing across the evangeline thryway and theres a driver cutting across the thruway the wrong way almost hitting me and almost causing a major car wreck. he works at the gloria switch road in carencro la. i called the manaager told him and he said i'll talk to him and hung up on me... i'm very upset over this the driver should have gone the right way, and the manager should have done more then hanging up on me...
@N K you are the only pompous idiot, you have no right to insult ANY one on here who are making complaints, and clearly the women did not need your worthless "advise" that was accompanied by yet another insult as if she is a liar with no coupon... get a life, and reply with a COMPLAINT like every else loser
I always order from this dominos and was completely disappointed with how i was treated with my last order saturday April 16, 2011. I called the store over 10 times waiting for a period of over 5 minutes almost every time, finally a women picked up I told her that I called many times and waited for a long time and no one bothered to answer. She answered me back with the biggest attitude saying that they were to busy to answer any phones so they turned them off and they do this when ever they are busy, she was very upset with me for asking why no one bothered to pick up, and took my order with an attitude. When the delivery man got to my house (he was very sweet) my order of boneless chicken wings had been forgotten, so I called it in and asked that they remove it or credit me. The gentlemen who answered did so. However when trying to eat the steak and cheese sandwich that I ordered, the bottom bun was completely soggy and stuck to the cardboard, didnt taste well at all.
Dominoes makes the worst pizza in the world. they pour about 10 oz. of salt on every pizza/ If they spent as much on a good recipe, that they spend telling us how much "better" they are now, maybe the pizza would be a little better. My local Grocery Store (HEB) has a store brand frozen pizza that is about 3 times better then Dominoes. You want good pizza don't go to dominoes, you want to be on high blood pressure medicine eat all the salt they pour on their products. When a company has to tell us and tell us and tell us via commercials that they are "improved" "much better then they used to be" then I don't believe them. If they made good products, then word of mouth would sell them. I have never met anyone who likes Dominoes, never. I knew a guy who worked for them delivering part time while a postal employee. He said it was the worst place to work he had ever seen. After one of the other delivery guys got shot over a 15$ pizza delivery, he quit. Do I think the original complaint on this site is right or wrong: I think both these guys were stupid to order from dominoes in the first place. Pizza Hut, Pizza Inn, Pappa Johns, frozen pizza from the store, local pizza joints in your town, ANYTHING but Dominoes. And now they are making pizza and they want our input? I would not eat or order from this place for anything, why would I try chicken from them? You think I am stupid or what?
Not the issue, I saw him pull in and burnout of the driveway. He never left his vehicle and was not in the driveway more than a few seconds.
Make sure your doorbell works. If the driver actually took the time to deliver it to your home and no one answered the door, he probably thought it was a scam order and left to deliver the other pizza in his car.
Pay no mind to Beckie2795. She never has anything constructive to say regarding ANYONE'S complaints. She appears to go around and belittle everything that everyone complains about. It's because she's a c.u.n.t. of course. Smile Beckie. It's the only way we can tell your nasty [censor] from your ugly face.
Below is the letter I sent to the Domino's complaint email prior to calling & confirming that my complaint was received. Now after speaking to a rep in the claims department, I was informed that my complaint would be forwarded to corporate executives as well as the person who oversees managerial operations. In addition, I would be reimbursed the full amount charged to my account for the inconvenience... well, that was over 1 week ago, & still nothing. So now, I am going to file a 2nd complaint to Domino's Corporate Offie, including my case reference # from the initial complaint, & forward the entire case to NYC's 311 hotline & the Better Business Bureau. Quality starts w/ good customer service & building rapport, especially when mistakes are made; I could care less about the product if I'm being cheated & mistreated.
Domino's Pizza
188 Union Tpke 07
Fresh Meadows, NY 11365
[protected]
To whom this may concern:
I spoke with the store manager, Corina, regarding an overcharge made to my debit card after placing an order online. In initial order, I applied 2 coupons to my order, and the online server confirmed my total at roughly $26; however, my receipt showed $48.83, & my bank account reflected a charge at $53.83. So not only did the store overcharge me, but the driver gave himself a $5 tip against my will. I called again on 3/9/11 to discuss the matter w/ management, where I was put on hold several times in 10+ minute increments, & then hung up on. I am very frustrated, & plan on seeking legal action if this matter is NOT resolved. Experiencing this type of service makes me NOT even want to ever purchase food from Domino's again, and I WILL publicize my complaint to NYC's 311 hotline. The attitude of the manager was awful, and though she sent a driver to deliver again at no charge, it didn't matter because I was never reimbursed to begin with. How does that work?
Today 14 March 2011, time 18:20 PM, the dominos in question located at 820 Chapman St, greensboro NC. I was sitting with my kids in that establishment when one your employee entered from the street, using a racial remark, that some one of his friend is hook up with nasty [censor] mexican, I teach my children that racism is only for the stupid, and not to hate because of color or culture, but they did not need to listen to the words come out the individual mouth, i will not go to another domino again
haha ya no kidding, what a way to make some one feel bad just cause you cant read. Numbskull
What a pointless complaint.
sometimes domino's is not always perfect, but i think it's because they get so busy that they miss certain areas.
there is more to life than Domino's, and there is a reason he thinks he runs a dominos. not to mention, any frozen pizza you can buy will taste better than that crap...
Order food any neaver got it. This dominos is always late. This is at the dominos in Dallas Ga. in New Hope
One time we ordered from them and it was 2 hours late, no call to let us know anything and when you call the ack like they don't know what you are talking about.
You're just realizing this after 7 1/2 years ?
What is a formal employee? Do you wear a tux while delivering pizza?