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Domino's Pizza Profile

Domino's Pizza – Page 55

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1.4

Overall reputation rating based on reviews and complaints

Domino's Pizza earns a 1.4-star rating from 7 reviews and 1473 complaints, indicating that most customers are dissatisfied with dining experience.

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Domino's Pizza Complaints Page 55 of 74

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I
3:49 pm UTC
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Domino's Pizza online

I'm very upset with the service I had with dominos. I originally placed my order online and I was matched with the wrong store so after an hour and a half of waiting for my food I finally called and was told that they couldn't deliver. Then they matched me with a new store and I waited and hour for my order to come and when I called I was placed on hold for almost 20 minutes only to talk to a very rude unprofessional lady I believe her name was toya and was told I had to wait an additional 50 minutes if I want my food delivered even though I ordered it over an hour ago. Which I refused and she made very disrespectful remarks and hung up while I was asking for my money to be put back in my account I'm now short over 40 dollars and have to wait 2 days before the money is placed in my account and I didn't even get my food.

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S
1:20 pm UTC

Domino's Pizza delivery services

Hi first off I'd like to say this is my first ever problem with dominos services. The young lady who just delivered to my house was very rude, and I'm completely unhappy from the moment she knocked to the moment she left she said not one word. As a very loyal customer it made me upset because you guys are the only pizza I eat and it was very unprofessional and I'm unhappy with the service I received today please do not ignore this problem.

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Y
12:23 pm UTC

Domino's Pizza horrible service

On Saturday we had ordered pizza from the Domino's Pizza off of Snelling ave and Bayard in St. Paul Minnesota. First of all the Pizza never came, we had been waiting for over an hour, called them multiple times, no answer. So then we went over there to see what the issue was. We were met with rude and horrible attitudes from the "Head Queen" (manager) as she described herself and her employee. They had no intention to take responsibility for the issue and tried to make us take responsibility. Overall the service was completely horrible and by looking at other reviews on google, others have experienced similar situations.

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N
11:33 am UTC

Domino's Pizza pizza

I ordered a barbecue pizza and the pizza had a ton of sauce in it. It tasted so bad and every time I took a hot sauce would flow out of the pizza. I did not enjoy the pizza and I think they should be told about this. I asked for normal barbecue sauce and the put extra. I have had a barbecue pizza before and have never had that much sauce. I am very disappointed and never ate the pizza

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D
4:18 am UTC

Domino's Pizza wrong order

I ordered a large size pizza 08/08. Didn't have any issues with delivery, but the pizza was gross. It was just a piece of a terribly dried out "something". I'm a cheese fan so I asked them to put more cheese than they usually do. But the pizza I got contained less cheese. I also said I wanted many olives on it, but it was the same - there were no olives at all. What part of their bodies do they use when listening to people ordering?

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K
8:14 pm UTC

Domino's Pizza chicken alfredo and chicken carbonara pasta bowls

Ordered the bowls for dinner, easy ordering, received in a timely manner. But when we opened the dishes, they both were dry as a bone. The chicken Alfredo was dry and looked burnt, the chicken carbonara had two pieces of chicken chunk, two mushroom slices, barely any bacon and was completely dry with no sauce! Both pans were half filled, you could push the entire contents to one side and you wouldn't have maybe even half a cup of food. I will never order from here again, you've list a customer. No need in calling the store because the complaint falls on deaf ears, they don't care. I spent $32.84 on food that isn't even worth $2.00. Such a disappointment. Store at 1620 SPID Corpus Christi tx 78416.

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J
7:59 pm UTC
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Domino's Pizza hair in my pizza

While I was eating my pizza enjoying every slice appreciating every bite. It was amazing until once bite felt very weird like a hair which I was hoping it wasn't but it was. I took it out of my mouth and couldn't believe it. A hair in the pizza I've been looking forward to this whole day during my lunch break. And I know some other places always assume that we the customers like about it but hopefully you guys are different from them. Please excuse the gross picture I put of the hair. And by the way the only people in contact with that pizza was the person who made it and myself and I know for a fact that it's not mine.

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L
12:02 pm UTC

Domino's Pizza overall experience was not up to standard

My family and I were headed to Nashville to watch the eclipse and we decided to stop at Domino's for a large pepperoni pizza. we called the order in 25 minutes before arriving at the Chapel Hill, TN location. We were told it would take 20 minutes for the pizza to be ready, however it was still not ready when we arrived. The cashier was incredibly untrained and I had to help her complete the transaction. After finally getting my pizza, my kids opened the box to find a pizza with dark crust, incredibly too much sauce, and little to no cheese whatsoever. I am a loyal Dominos customer and I will not continue to support a business that disappoints my family and I. We were very excited about our pizza as we traveled to watch the eclipse but this is unacceptable.

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M
9:46 pm UTC

Domino's Pizza chino hills store customer service

The staffs had mixed up orders and we were told that they were going to re-make it. But 30 minutes later, the order is still not out and looked like they either gave it to a delivery order or actually forgot to make our order. I saw the other staff getting mad and remaking a whole new pizza, similar to what we ordered. We asked for our order but they told us it's coming out. But did not. We ended up waiting for an hour, still with no large pepperoni pizza. We ended up cancelling our order and went elsewhere, where better service and more efficient staffs were present.

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M
9:41 pm UTC
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Domino's Pizza I am complaining about a pizza from dominos.

Dear,
I bought 2 pizza on 8th august 2017 on afternoon. I found the both pizza was not cooked properly. On the pizza put to to much tomato sauce. Which was not acceptable. Coutomer service is to poor that day. I bought pizza from this shop 2 to 3 times weekly. Normally customers service is very good but on 8th august the parsons who took my Oder it's a non experience person. No idea about the shop promotion also. Now I bought pizza from Pizza Hut but I like to buy from dominos because we love dominos girlies sauce. Also my children r love to get pizza from dominos.

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M
4:49 pm UTC

Domino's Pizza chicken alfredo bread bowl pasta

I placed an order at my local Dominos Cahill Ave in Inver Grove Heights MN on August 7th at 6:55 PM when my boyfriend went to pick up our order and brought it home both of our pasta noodles we're hard and tasted like the food was left out it was difficult to eat with the noodles being hard but my pasta barely had any Alfredo sauce nor pieces of chicken. I ended up not eating my pasta and called the store back immediately and asked to speak to a manager I told him how our food turned out and asked for a refund he said yes and hung the phone up on me but i have never yet received any refund. I called a week after the complaint and I still had to deposit from my dominos store of the refund. Everytime I call they leave my name and number down and tell me the manager isnt there and they can't give me the refund without the manager there they answer with an attitude and hang up. I'm really upset about how our food turned out but now that I haven't gotten a refund and being treated poorly by the workers and the manager at the store I'm more than upset.

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F
11:37 pm UTC

Domino's Pizza wrong pizza order

I Ordered a large 3 topping pizza from the mission location in Santa Cruz. The ingredients were fine but the crust was very thin and hard. I don't know if they have me the wrong order and gave me thin crust pizza rather than normal crust. I tried to enjoy the pizza since the dominoes Is quite a drive my house however the crust was very hard and burnt.

I am requesting to have a refund or store credit.

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R
4:44 pm UTC

Domino's Pizza delivery

I just called your Lafayette Indiana location and the guy on the phone said they deliver to my house which is 2.1 miles from my house. No turns one road straight to my house from that location. The guy was gonna let me place my order but I wasn't ready so I called back to place my order and the second guy told me you don't deliver to my house. I explained what I was told and he said he won't deliver to my house. So I will no longer be a customer from dominos any more.

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S
3:24 pm UTC

Domino's Pizza customer service / food quality

I ordered online last night and the order took over 1.5 hours to be delivered and when it came it was cold and the delivery driver would not leave my house and disturbed the neighborhood by talking loudly on his cellphone outside of my apartment and would not leave until i threatened to call the police. All of this is AFTER i'd already given him a cash tip and asked him to leave. I had called the store 3 times before the order finally arrived and asked them to cancel it and refund me. The manager would not get on the phone, said he was busy and refused to call me back. He had a store employee call me and say my order would be half off, but they charged me full price. I will never order from this place again. The pizza was cold and stale when it arrived, the wings were cold. It was a poor meal altogether and it disrupted my family's Friday night. NEVER AGAIN...

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D
12:30 am UTC

Domino's Pizza medium cheese pizza

I ordered two medium pizzas as part of the two for $5.99 deal. I paid $13.33 after tax for my two pizzas. Unfortunately I did not check the boxes until I got home but it was at that point that I was disgusted. My cheeze pizza was burnt and an employee of your company thought it was an acceptable product to provide a customer.

Pictures are below in case you think I am blowing this out of proportion, I am not. This is the pizza I was served after being told it was made fresh and that I needed to wait 15 minutes.

Unless the issue with this experience is adequately resolved, I can assure the dominos chain that you have permanently lost a once satisfied customer. There are too many other options to choose from, other places where I can spend my money and know I am recieving a quality product.

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J
7:28 pm UTC
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Domino's Pizza pizza/ tracker

Today, on my girlfriends birthday (8/18/17), we ordered a thin crust pizza with chicken, onions, and green peppers from Dominoes in Bay City Michigan. However, the pizza tracker did not register anything. Because of this, we waited well over a half hour before calling and finding out our pizza had been sitting there. Because of this the pizza crust and toppings were quite dry. I usually have a good experience eating food from the Dominoes at 1213 Kosciuszko Ave, Bay City, MI 48708, and I will probably continue to eat there. However, it was someones birthday and this pizza sucked. Please address. My email is [protected]@yahoo.com if you feel like making this right.

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F
7:06 pm UTC

Domino's Pizza chopped hair on pizza

i walked into dominos today to get the small 5.99 carry out deal. I ordered a small with pineapple and pepperoni... as I was eating my second last slice I noticed there was a large clump of what looked like freshly CUT hair grouped on to a pepperoni. It wasn't like a single hair that had fallen. This was a purposely cut and placed group of hair placed on my pizza. I'm disgusted and will never eat from that location again.

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Y
6:46 pm UTC
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Domino's Pizza pan pizza had no sauce

Today I ordered a pizza from my local dominos, as I do fairly frequently, and I ordered 2 Pan Pizzas with Pepperoni and Sausage. When I received them today, I bit into a piece, and there was no sauce! All of both pizza's were like this. I can't eat pizza's like this. I would really appreciate a full refund on my order. I really do like my Dominos here but this is really frustrating to me, had to change lunch plans for my whole group.

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F
3:10 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Domino's Pizza delivery

Every month I place an order and one month they deliver the next they refuse and say that they don't deliver after 6:30! They assured me months ago that this issue had been resolved. It happened again so I made a complaint. 3 days later, no response! Much to my surprise, I called corporate to inquire. They pulled up my account and stated that there are notes indicating that I was contacted the following day, which is a lie! I assure you that no one has contacted me. I've never had any other problems with any other location EVER. Boycott the location at 6316 North Main, Columbia, SC!

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A
1:23 pm UTC

Domino's Pizza pasta

I am a financial struggling college student who makes money from babysitting. We constantly order pizza there with no problem until this time, when we decided to order pasta. when we reviewed the pasta, we ended up getting half a tin with pasta and cheese only. The kid who I babysit even looked at me and said "is that it?"and I agreed with the question. If I knew that we were going to get that little for that price then I would not have ordered it in the first place.

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Domino's Pizza Category
Domino's Pizza is ranked 2 among 57 companies in the Fast Food Chains category