Dollarama review: I am complaining about and employee

I am filing a complaint regarding Kimmy gray that is the key holder in the Dollarama in the plaza in St. John the Brunswick due to the lack of professional in-service that she gets her customers. When talking to a customer she's very rude very disrespectful and always going for breaks when there's lineups when she's closing she has people in the store waiting for her after she's counting all the cash registers I've noticed a few times that she's been taking things out of the store without people knowing and nobody ever said anything because everyone of those people that are in that store does the same thing. Kimmy Gray is known for stealing things and also stealing money thank you for taking the time to read this and have a great day