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CB Retail Stores Dollar Tree 8157 Governor Ritchie Hwy, Pasadena, MD, 21122, US
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Dollar Tree
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Dollar Tree

8157 Governor Ritchie Hwy, Pasadena, MD, 21122, US
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3:06 pm EDT

Dollar Tree - Management poor service

Store 3184, 7/2/23 5:15 PM, only one "NEW" cashier open and lines going down the aisle. Two other associates in the store and no one helped the poor new cashier. One provided her assistance and went back in the office. Katelyn was paged and didn't respond promptly, then walked by the line down the aisle and said I need to do xx first and then I'll help with the lines. When I went to say something Kately attempted to talk over me and continued to rudely interrupt when I brought it to her attention. New cashier on a holiday weekend with a line down the aisle, not good management. I find Katelyn to be rude, loud, and obnoxious! On other occasions when I shop in my neighborhood store, I have seen the same behavior of her, she is NOT a leader. When I asked for a DM's number and the number to corporate, she said she didn't know it, what store manager doesn't know how to handle customer complaints and provide corporate information. I can go around the other corner to Dollar General if you don't want my business and give them my money! Just because it's a dollar store doesn't mean customers should be ignored and have to wait in line FOREVER to be checked out.

Desired outcome: I would like a call from the DM for this store. My number is [protected] and my name is Robin [protected]@aol.com

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