Dollar Tree reviews and complaints 2
View all 2966 complaintsDollar Tree - The need to clear my name I have never stolen anything at all
November 2023 working at dollar tree i am a very responsible person and always have been working scheduled hours went to lunch received a call father had passed which blew my mind and when i went back from lunch i was the only one on register it was busy then steady but i started thinking about my dad i had just lost my mother in July baby sister in September and now my dad November 2023. If I was smart I should have gone back in and asked them if i could leave explain the situation then i still would be there but i did not and i was the only register person on it got busy then just steady and i started thinking of my dad and somehow a customer came up and said i did not give the correct change i would have called mgr to count register but not thinking and yes my fault i gave the change due i did let store mgr know at that time he told me go back to work so i did and i knew then i going to come up short they looked at the video and yes that is what it shows so yes they seen it but i still a couple of days then let go. now what i have a complaint with is that i was at work as scheduled on time, stayed when needed never short on register and when this happened made store mgr aware right away so he seen video right away he did but i got no compassion in this situation about losing my father and just being mentally shocked my mother sister and father all 2023 and leave me hanging on to having a job for sometime no compassion this is wrong but they labeled me as being a person who stole the money i DID NOT STEAL I have been a nurse for sometime bookkeeper for sometime cashier as well and would never steal anything ever ! I am to old for that but this company had no compassion for me as an employee and being the only time short should had given a chance and i guess that was not there concern
Desired outcome: and if I did why did i go to store manager when incident happened so he could look at video right away and see
Dollar Tree - never going back
I love shopping at the Dollar Tree in 4555 N. Pershing but after today I will never go back in there because I just felt so angry I felt like hitting the wall. I went in there with my roomate and two boys too look around for silly brecelet that everyone is wearing. I had brought two last week for my sons girlfriend and the kids in our colplex wanted my son to get more. I need to get some stuff for our house so we went to check out the goodies. As we arived at the store two couples was outside searching for a cell phone. We got there on our bikes we live pretty far from the dollar tree but like I said we love your store. We walked in and started to look at the holliday section and got seperated from our boys. Then the guy that lost his cell phone aproach my kids asking if they saw it. Our boys said no and then he had ask us I had ask him if he tried calling it but he just walked away. We were looking at the shampoo when the guy and his girlfriend had appoach us and ask us again if we know anything about the cell phone I then answered him No we just walked in. Then we went towards the food area looking for sunflower seed when we notice the couple was watching every move we did. At frist it didn't brother us because we had nothing to do with it. Then we went to look at the cahier area for the silly brecelet but we did not find any so my boys and roomate went outside while I wanted to pay for my items. While I was standing in line the two secrity was watching what was going on as my son empty out his pocket, I had left the line to stll my boys that they do not need to prove to anyone anything and no one has the right to search them. I went back in to purchase my item when the guy continue accusing us about his cell phone, so to prent my temper from blowing away I put my items to the side so I can come back later. I went to another store to cool down for at least 30 min and for the guy to leave. I had appraoch Stina and ask her if they had put my items away she said she thinks so. Stina was nice about it didn't look at me in anyway, my kids waited for me outside because I knew what item I needed. I went to grab one shampoo, one conditioner and 3 incense and as I was heading back to the front two of the ladies that worked there was whispering while heading back to where I was but little that they know I was headed towards them. They had went to the isle that I was at I'm guessing to see if I put the cell phone back or if I went to go get the cell phone. I had purchase the items I got from Stina but yet she did not give me any look to feel uncomfortable. When I got out off the store my son had notice the same two ladies were talking while looking at me. As I grab my bike the two ladies continue to stare at us like we did take the phone. I was so pist I wanted to go back in to return the items I bought but I didn't want to cause any scene so we left. I know we didn't do nothing wrong but the way the employees acted is like we did take the phone. Look the phone was misplace by the owner so if we did find it its consider "finders keepers" if the owner had the item and one of us had taken it, it is consider "stealing" but the item was misplace so who ever found it has it and got lucky cause its finders keepers and for the guy who lost it keep wheeping and don't go pointing fingures if you do not know who has it. For the employees at the Dollar Tree you just lost a costmer and you need to learn how to sneak around without getting notice.
p.s. never going back...Stockton...ca.
The complaint has been investigated and resolved to the customer’s satisfaction.
You are making a fuss over a store that marks everything a dollar?!?! Wow, you have some issues. Shop at a normal store you snobby, tight a$$.
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