Menu
Write a review
File a complaint
Dollar General

Dollar General review: Rude employee

K
Author of the review
5:03 pm UTC

I went to the Dollar General in Semora, North Carolina this afternoon store number 13809 and a lady by the name of Rachael was working. My special needs brother was trying to decide what cold drink that he wanted. Rachael then proceeded to tell him that he needed to hurry the hell up and that she had things that she had to get done. He is special needs and does not deserve to be talked to like that. I understand that she had something she needed to get done but she has no right to talk to a customer like that. He did not do anything to deserve to be talked to like that. I will no longer be spending any more of my money at any Dollar General store I will be going to Family Dollar from here on out. This is not the first time this lady has been rude to me or my family. I have let it go but today this was just way out of line and something needs to be done about her. I will be letting my family and friends know and they will also not be shopping there. They had absolutely no Christmas or Thanksgiving items out. The items are still in the boxes on the shelves unopened. The store is very trashy and items are not out. As I said until something is done about this incident I will no longer shop at ANY Dollar General until I get some type of apology.

Desired outcome: I would like a gift card or something for this incident because this has really affected my brother mentally because she cussed at him and made him feel like he was not important as a customer.

0 comments
Add a comment

More Dollar General reviews & complaints

Dollar General - Dress code 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - store hours 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - tired manager 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - downsizing product / same price 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Dollar General reviews and complaints
  1. Dollar General Contacts

  2. Dollar General phone numbers
    Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number
    Media Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number
    100%
    Confidence score
    Paid Advertising Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number
    Human Resources Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number
    Customer Service Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number
    100%
    Confidence score
    Human Resources Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number
    Bulk gift card sales
    Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number
    Returned check inquiries (Certegy)
    More phone numbers
  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2026
  7. View all Dollar General contacts
Dollar General Category
Dollar General is ranked 13 among 103 companies in the Retail Stores category