Dollar General

The names on their shirts were Ryan and Jacinda, they looked like children running a business and neither of them cared that their eyes were red and both smelt like marijuana. Ryan barely knew what he was doing and Jacinda was so involved with her phone she completely ignored when I asked for help finding the syrup. I'm shocked you don't drug test your employees.

As I'm shopping in the store looking for what I need, I started talking to the cashier at the register and another cashier walked up and said that I have to leave I cant just linger around the store. Also as the customer I think that all employees should have good hygiene. Jean does not. She smokes in front of the door and smoke comes in the building as people are entering. She has this smell that makes me want to stop going there. Also she is rude and her attitude is horrible. After being told to leave her daughter shows up and lingers around but was not asked to leave. I'm not sure if this is because I'm african american or just a normal thing. She has people calling the store saying that her daughter owes them money for crack cocaine which I think is highly unprofessional. Something needs to be done, I'm not the only customer who complains. Ton of customers got upset at the fact that she asked me to leave without reasoning today.

The Dollar general store in Summer field FL on US 301 . Their bathrooms have been out of order for 2 weeks now and I am a concern customer if their bathrooms have been out of order for 2 weeks now isn't it a health hazard to staff and public, if the bathrooms are out of order due to plumbing problem. The board of health could close the store due to plumbing problem. The staff is friendly and helpful to elderly and the disabled public. I hate to see the store close due to plumbing problem. Especially if one of the bathroom is plugged and no one comes in to fix it.

I was in the store located in muldraugh kentucky tonight and witnessed the assistant manager cussing and being really rude to the cashiers. She was also not in any type of uniform and did this in front of numerous customer. I do not understand how this is acceptable. And as I understand this is not the first time that this has occured and many complaints have been filed against this assistant manager.

While I was shopping in the dollar general in canton Oklahoma the workers were playing music with cuss words while children and multiple people were shopping it played for about a minute before they changed it to a different song that still had cuss words in it. This is not the first time this has happened while I was in the store shopping with my kids.

This store is a MESS! I can't believe how cluttered this store is. It has to be a safety hazard. I live in a town that supports 2 dollar general stores(and we are a small town) The isles are always full of crap laying on the floors. Most isles you can't even get your cart down. It is so bad that I avoid going and will pay a higher price at our grocery store rather than fight the junk laying everywhere. The photos I have attached were from my recent visit when I thought perhaps things have improved...how wrong I was! I have talked to many people in our community that feel the same way. Also, I have been to other stores in different towns and they are not like this store. It's very sad!

I went to the Dollar General store in Red House Va and i ask the cashier a question and she was very rude. On another occasion i wasn't given my change back. There are two register and only one is open and stood in line for10 mins. Also how come there are no African Americans working in this store. I thank that the cashier could be a little bite more helpful and not be rude when you ask them a question. I don't like to be followed threw the store like I'm stealing.

I visit the dollar general in Pinson Tennessee very often, but it never fails, I think it's the manager Melanie Black, asst manager Kriss Vaughn and another another girl named Ashley Hinson, always with freight out in the back, not putting it up and always laughing cutting up and talk8ng overly loud where you can hear them all through the store. It's very annoying, to the point where I don't want to go back in there until something is done about it!
Thank you

Jim the awful manager at mexico dollar general decided to handwrite a note for the employees in the store stating they are not to take any of my coupons until I talk to him or Ronnie. I have been couponing there for years ! I'm in this store constantly with no issues. He hasn't been manager for more than a month . This is discrimination! From my understanding it is also illegal to handwrite and not type a notice to the employees. All notices must be typed.

Waiting in line and workers asked the manager questions and he replied with "i don't know" and left them to try figuring it out, with the line of us to just watch him walk around while they try pin-pointing the problem. They didn't seen trained enough to know, id hope the manager would at least try fixing things. My friend said that the same type of incident happened when she was there, that the manager wasn't responsive with any issues, or didn't try to help employees. His employees seem very stressed about not knowing what to do when he brushes off their concerns or need for help

I have pictures of I could add them. Every pushcart they had was lined up in front of the shelves where customers could not shop and there was one employee checking people out. One employee only one in the store. She was pleasant friendly but dang. I do not think customers should have to wade through them push carts. I actually was ran over by one in falkville. Why can't the stocking be done after hours?

At approximately 0135 pm on 1 September 2018, I was standing in line waiting for service. After 10 minutes, Two customers contacted an employee for check out assistance. The employee did not acknowledge either customer. Another 10 minutes goes by and customers start making noise with a squeaky elephant. Myra the store manager emerged from the back complaining at the customer for trying to get assistance to get out of the store. It was 0200 pm when I got back into my car. Please review this stores customer service orientation because getting the money going out the door is a bigger priority than stocking. Thanks next stop let my 5000 friends know about the terrible service. Timothy Jones

Apparently my little grand daughter spilled a bottle of glue on the floor. A couple days later I was in the check out line about 6-8 feet from the counter when the manager asked me if they had talked to me about my granddaughter, when I told her I did not know what she meant, she proceeded to tell me my grand daughter could not come back into the store and then said well she has to stay with you when you are in here. Other patrons were in line and heard the entire conversation. I went home and asked my grand daughter about spilling the glue and she said she did spill it because she picked it up and the lid was loose. I then sent my husband back to the store to pay for the glue my grand daughter had spilled. The manager was refusing to take the money stating no I have already damaged it out. Then she denied speaking to me about it in front of the other patrons. My husband was then told to leave and not come back. He threw the $10.00 bill at her and walked out. I have been a loyal customer of Dollar General stores for years but I will never again frequent one of your establishments if this is the way these managers treat their customers. I would have gladly have paid for anything my grand daughter had spilled she just didn't have to be so rude about it. My grand daughter is a child and do it intently.

This women has never. Caught me stealing from the dollar general store in Seguin TX #18632 on 434N.Austinst.seguintx.78155.The last time I caught her taking pictures of me I feel that is very scarey and perverted and validate my privacy I feel very uncomfortable knowning she was using her personal phone to take pictures if she felt i was stealing there's plenty of cameras to.show I was. Not so either something is done or I will have a lawyer handle a pervert like her point blank ...

I dont think its appropriate that the manager prince dates his manager chardae. It is not healthy for any business to have employees working together while also being intimate. As well as the managers talking about their system being short hundreds of dollars then when this couple comes in the system being exact after being short. I thought this store would be better then the bristol ct store and it seems more corrupt. How does a manager blame a regular employee for the mishap. How does a manager say the system is like that.. Having negative amounts then next day being exact. This terryville ct store does not seem to be being run correctly. I've worked management before and never had I heard any of this before till I came to the terryville ct store a few times different hours of the days. Something seems wrong and I feel it should be corrected.

The Dollar General store located in Seiling, OK has been a huge disappointment and each visit gets more and more frustrating. It is IMPOSSIBLE to drive a shopping cart down most aisles. A majority of the shelves are not stocked appropriately, large metal rolling carts are left in the aisles, and trash is all over the floor. On rare occasion I find what I went in there for. I have decided to take photos and file a complaint after every visit until the condition of this Dollar General location improves.
SEE all 10 PHOTOS!

I just experienced the worst Customer Service in ALL of my life. In entered into your Store #14778, on August 31, approximately around 4:00 pm. The best way to describe the Employees are; Employee 1 and Manager Asst. Amy.
As I began to check out my items, I asked Employee one, "Did I purchase enough items to get the $5 off for the Gain deal, she stated "Yes". I proceeded to place my items on the counter, and once done and received my total, I realized that the $5 digital Coupon did not off of my total. I asked Employee 1 to add another Gain Softner and that maybe it will give me the discount at that time. Which it did not. So, I decided not to purchase the Gain deal due that reason and proceeded to check out. I once again asked Employee #1 to make sure my store coupon that I clipped from the Sunday paper for $5 off when you spend $25 or more come off, because my total still seemed kind of high. Employee 1 stated, yes it did. Once she printed my receipt, I noticed that the $5 store receipt wasn't off. So, I waited patiently for Employee 1 to finish scanning other customers to address the store coupon. Once she barely looked at the receipt...Amy the Asst. Mgr yells to me from across the other register "Ma'am the discount comes off in percentages" I said, " yes, I do understand that the store specials comes off in percentages, but I am referring to the Store coupon for $5 off; and that wouldn't come off in percentages" AMY then proceeds to talk to the Customer in front of her that " It never fails, they always come in making a big deal". She then comes from her register to me, and snatches the receipt out of my hand, to try to show me that it comes off in percentages, when I told her she needed to come down, because she was coming off to strong and that I want to speak to the manager, she in return tells me that it was me coming on too strong and that she was the Mgr, and there was no one for me to talk to, and that she was not going to do nothing for and.. threw the receipt in my buggy. So, after that I decided that I didn't want any of the items I purchased because I wasn't going to spend my money to be treated that way. So, I stood in line to return my items. She fumed to Employee 1 register, asked me for the receipt and I handed it to her. She voided the transaction and went over to her own register, I went to her register because I just knew that she was going to staple the voided receipt to the original and give it to me. I went to reach for the receipt off of the counter, She snatches it and yells, " This is mine, this is store property and you don't take nothing from me". I, in return stated I want copy of the transaction because I am sending it in to Corporate" . AMY then yells, I'm calling the Police! I said go ahead, I'll be right here, because I am calling them too! I waited for the Police to come, I told them what happened and that she refused to give me a receipt, voided or otherwise". They went in the Store, got me a copy of my receipt and told she has had me banned from the store. I told the Police, that is fine, I'll spend my money elsewhere and left. It's Ironic, that all of this happened and could have been avoided if she had of simply just looked at the receipt and admitted that the $5 did not come off, offer me a refund of $5 and I could have been on my way. But, just knowing she was right about percentages without looking at the receipt and having an awful attitude caused an unacceptable experience. I've been going to this particular since it established in my neighborhood a few years ago and have never been treated in such a manner. I have never been treated in such a manner where I have felt the need to write a complaint in this manner. Once you review the receipt, you will notice that there is still a Gain product, which I asked all Gain products to be removed and that there is no $5 coupon discount. Which is al that I was trying to tell your Manager. I believe this is a tactic used to discourage us as customers to come in using coupons. I will hope that you will rectify this situation. Your manager caused an awful seen, and should be reprimanded, for her behavior. I deserve the right to shop where I want, all I asked was to be heard. She just didn't take the time to listen. I trust that you will handle this in a timely manner. I would like to submit the receipt to you, but the site says it's too big.

Please send me and email address to submit receipt to. Thank you.

The manager at the Dollar General store in Pinetops, NC... The store is nasty has out of date items, and the manager name Reggie is very rude and treat his employees like crap, something needs to be done asap y'all are losing your customers to family dollar because the store and the manager and bugs also he's took two on his female employees out on a lunch date to Taco Bell in Tarboro and that's a 25min trip there and back plus you got to wait for your food and that's over and hour and when they got back they were inside his car talking and eating their food like nothing happened and he says he has a wife and children at home I thought this is suppose to be a business not a have an affair with your co-workers and waste company time, it's more of a dating place than a place of business ... My family and I will take our business else where till things change we usto go in there everyday till he's been there I'll take my business to family dollar...

Flyer states save big on dr pepper, canada dry, rc cola, a&w two days only. I went to two different dollar generals on 8/31 at noon and both were sold out by 12:00 the first day of this sale. If you are going to have big sales you should have a product to sale not be sold out before noon of the first day of the sale, so much for the second day with nothing on the shelves. If you cannot supply the product you should not have sales and make people mad when they come to your stores. So much for dollar general big sales!

They are very reluctant to give cash back and tend to get offensive about it. It is sad that employees act this way, blaming CSL Plasma (witch is in the same plaza) for there discomfort of going to the bank for cash. The manager gets angry at me for asking about the sign that covers the credit card swiper that says in big letters " NO CASH BACK". I suggest to her that they change the swiper to one that does not offer cash back if it seems to be a problem. Why do they have a problem with cash back ? The manager say that she only gets gas money for one trip to the bank a day, that the patrons of the CSL trow things at her, that she has been spit on. It seem to me that she does not like her job and it reflex in her attitude when those of us from CSL go into the store. If they do not want to give cash back witch we are charged for then talk to the bank not you clients. I had been in this store many time, but it seems to be getting worse the attitude and the service. I was not asking for cash back that day and I don't see myself going back I am not a sounding board and I was offended. I am one of those people that they were complaining about CSL Plasma donor I did not have an arm band on that day but I can imagine that that they feel that way about everyone that has an arm band.