Dollar General

I am writing in regards to the manager (Michael) at Dollar General 2018 W. Forrest Hill, Peoria Il.
The shopping experience my family and I had was by far the most rude I have experienced. On Thursday September 13, 2018 (approx. 2pm not actually clear on the time) my father, myself and husband bought a few items. Just flew in from Atlanta (due to a funeral) and visiting my home town was amazed to see a new Dollar General on the corner. Nonetheless, my father was purchasing some aluminum foil pans which were priced at $3, so he thought. Unfortunately, when Michael rung them up they were $3.50. As my father tried to explain to the manager the price he saw he begin to become very rude. Even to the point of saying things like "It is not my fault people put them in the wrong place", "do you want it or not", "if you don't want it then put it back". Now I'm beyond shocked because I could not believe a manager was saying these things. It was so bad the customer behind us even stated "wow, he's rude". Not to bring much attention to the incident, we just tried to get information about who was over him to no avail.
As a manager one should exhibit behaviors as friendly, acknowledgeable, patience, and positive. Remember this is someone who is leading others. Do you think this behavior is acceptable as a leader? Do you think he is representing the companies values?
I pray others do not have to experience humiliating shopping experiences as this, I also pray for the employees that work under this type of management. Since I am very fond of Dollar General and shop there frequently, I am in hopes that other managers will lead by example. My thoughts for a resolution is for your managers to be in this position to possibly have some sensitivity training.

The store boss renee mitchell would always shade my hours by editing my time. Sometimes I clocked later than 10.15 at night mostly worked nights and my time was always being fixed and put back at10.15 so I didn't get that extra time I was there paid. I know this is against the law because all the time that ya work are suppost to be paid and time is never to be edited and put back for any reason. Now I am not at the store anymore but I would like to see about getting this looked into and being paid for what I was shortened out of because its only right. My time is not free and valuable so so I need to be paid what I am owed.

My girlfriend nicole worked at the dollar general in fort mccoy for 2 1/2 years going on 3 and she never had a problem until crystal blake got there. Everybody started quiting at dollar general and she still stuck it out with them. But one day I guess she had to do something called the nones and she said she kind of knew how to do them but wasn't to sure, she asked her exactly how to do them and she vaguely showed her and was in a rush to leave. Well she accidentally messed up the order and the truck due to crystal's bad management, so after that it was almost like she was targeting her. She wasn't picking on anybody else besides her either. So she demoted her, we said okay, fine. So she was a regular "key holder". She was a key holder for a year before she got there so she already knew how to do general manager stuff. (she was an assistant manager before then) well nicole had some medical issues come up and she was in the hospital keep in mind she did call out! She even had to have verizon three-way to dollar general to even call out! But she did and she brought a docs note too! And she even tried to find somebody to cover for her for the next morning because she had to open the next morning but couldn't because she was in the hospital over night. What did crystal do she demoted her again when she did nothing wrong! That manager that was there that night should've helped her find coverage for the next morning. Nicole couldn't because she was having service problems but she tried her hardest to try to contact somebody, keep in mind she had to three-way in order to even call out. That demotion should have never happened! Now keep in mind she did show up late one day too but also keep in mind she was having medical issues but she did show up and made up the work and what she had to do, she made up for all of what she did wrong and made sure the days she knew she was going to miss to call out, bring docs notes, whatever. Well nicole found out she was pregnant after all the medical issues she was dealing with and her and crystal talked and crystal told her she had a set schedule for tuesday's and wednesday's. Well that went on for some weeks and crystal didn't even put her on the schedule but she still showed up because she told her she had a set schedule. Well this past week her schedule all the sudden changed and crystal all the sudden puts her on the schedule and never notified her and I guess she had to work on monday but she couldn't show up because she was at a docs appt! So she puts her as a "no call-no show" for monday well she went in on tuesday and worked her shift for tuesday and she also had a shift for friday but she all the sudden took it off! I guess she also heard a couple managers came in and redid the schedule for next week and they scratched her name off and put someone else's and nobody ever notified her about anything not even about friday, she had to find all of this out herself! I know they did that because she knows that crystal and john talk down about her behind her back and makes her look bad she heard from somebody that john asked crystal, "why isn't nicole gone yet?" and something to fact that she isn't "worth [censored]"! Now I feel like that was a set up to her and isn't right at all! I want her to have justice and peace of mind as to why she would target her and treat her like crap and nobody else?! She has stuck it out with dollar general longer than anybody else at that store, going through as many managers that that store has gone through and that one targeted her for no apparent reason at all! This is wrong and she needs peace of mind and something needs to be done to those managers! Oh yea and she was still "training" managers that took her position when she was a cashier!
P. S fix their registers too! Whenever nicole is off duty the registers or receipt machine is always messed up and nobody knows how to fix them besides nicole and they never get fixed until she walks in!

Everytime I go into this Dollar General there is always just one cashier open, no matter how many customers are in line. The cashiers won't call for another register to be opened, and if they do no one responds.
The aisles are so crowded with displays that no one in a wheelchair can get up and down the aisles. Large metal containers full of stock constantly blocks the aisles. Step ladders are left open unattended.

I went to your store at 3785 Clague Rd. in North Olmstead, Ohio on 9/21/2018. Store was supposed to be open until 10PM, as clearly marked on the front door. I showed up at 9:19PM and the doors are locked with lights on. No one acknowledged me or even came to the door. I find it very unprofessional for your facility to not be open during normal business hours.

The dollar general store here in Corning Arkansas is so poorly lighted. I am disabled and I have trouble a lot of times walking. This store makes it even harder because the isles are cluttered with stock that hasn't been on shelves. The same items have been in same location for days.
Since our Walmart closed this is the only place to shop unless we want to drive 30+miles.
Please fix this issue, many are forced to go out of town to do their shopping.

I have been watching this store go from a top store to a mess ! The new manager is high as hell while at work and they are unfriendly and rude and sitting out side talking and smoking not doing their job people waiting in line til you walk out and get them ! And I know for a fact that ain't none of them took a drug test bc the manager don't make them bc she can't pass it her self

I called the 923 Main Road Johns Island SC location today(9/20/18 around 215/230p.m) to ask a very SIMPLE question. Before I could even ask anything, the female employee starting saying before u ask anything my manager will be here after 5 because she dont have anything to do with it(still have not gotten the chance to ask) My simple question was about something my Grandfather might have lost in parking lot to see if anyone turned it in. Still over talking me, yelling for no reason. I'm not sure if she was having a bad day or what. She hung up while I was trying to get info on calling back. She didn't want to give me her name or Manager name. I called back to see if I could get any info about the manager and she still has an attitude...didn't answer phone correctly. Asking me "I dnt have anything else to do with my time" and hung up again. She also stated go buy another one while hanging. I hve never had an experience like this with this store. This is ridiculous and something needs to be done!

September 18th, 2018 I stopped at a Dollar General in Clay City, Indiana. I parked in a regular parking spot, right next to about 4 other vehicles. I started walking into the store and someone started yelling at me, I turned around and it was one of your driver who was loading a bunch of racks, he told me to move my vehicle, he was going to back up. I could plainly see that he still had quite of few racks to load. I told him I would be right out, which I was in about 3 minutes. He yelled this at me " I'm gonna back up and and hit your car!", well in the first place he would have had to hit 4 or 5 other cars to get to mine! After making my quick purchase I walked out to get in my vehicle, the car next to mine was backing out, and immediately another vehicle parked in it's place, same thing! This truck driver in into a rant again, this time using the "F" word, with every other word. These people had kids with them. This happened around 6PM. Thank You

I am livid I have been buying my pens there for years my best girlfriend just had bought me a shirt that cost 40.00 and she died right after unexpected the stupid pen leaked ink all over my shirt and my arm and no it was in my hand not a pocket it happened up on my shoulder. I have cried and cried it ruined it. It was the last thing she gave me now I cannot wear it. I have the stupid pen. I want to know what you can do for me. This will haunt me forever to lose something so special. Please take care of this . I spend alot of money at DG. the bar code is [protected] my name is Linda Staley
5820 Cedar Ave Raytown, Missouri [protected] again this has just made me sick.

A cashier named Starla Campbell at the Wattsburg store is completely rude to certain people, tonight as we were in the dollar general she basically refused to serve us at the register. She mouthed the words thank you to the other employee for taking us at the other register, because of who we were, no other reason. I have come to expect a high quality of service at this store until she was hired. The way it is now, I avoid going to your store because of her as do other people I know. If this is the type of professional that you choose to hire, perhaps your hiring practices need adjusted.

The dollar general located at 10247 Hiwaay 72 Rogersville Al 35652, is in desperate need of proper management. The store is disorganized, bins/boxes sitting everywhere and when you ask the manager if they actually have something in stock the reply I just received was yeah we do but I don't know where it's at. Between the clutter and inventory which needs to be sorted there is no room for customers much less a buggy. send help to clean up this store so the staff actually knows what is in their store.

I visited the store n the young lady with gold n her mouth was outside smoking pot and discussing her new manager and her old manager that she don't like neither one they playing against each other and the Carissa lady just making the asm manager do all the work while she never there and she know who to call on Carissa the line was bagged up trash was bagged up at night time that ppl come there stealing all time n the new asm messing all there side money up and that she told her father on Carissa because they dating that's how she got her position this is unacceptable I'm never coming there agian

I live in Greenwood, MS and I use the 2 DG stores in Greenwood, Moorhead, MS and Sunflower, MS. My daughter is a paraplegic and she is in a wheelchair. There are hardly and isles in any of these stores that are accessible to her. They are always blocked with merchandise, carts full of merchandise that needs to be put on shelves, buggies full of merchandise ect. She is unable to get to the things that she needs because of all the junk in the isles. It is hard enough for someone walking to maneuver around this mess but impossible for someone in a wheelchair. Also, there are never enough checkout lines opened and one of the employees was very rude to me when I went in the store in Moorhead on Saturday 9-15-18. I have complained before and nothing has been done but I thought I would give you (DG) another chance to clean up your stores!

This product is advertised as dairy free and lactose free, and also says no need for refrigeration. And when reading the back it says contains milk. This was bought for me because I have the alpha-gal allergy which also carries over into dairy. I was excited I found a creamer that may work for me since I love my coffee! Made my cup, poured some creamer into it and it almost immediately formed curdles. I proceeded to read the back and it says in bold letters "Contains milk". Why would something be advertised as dairy free when it clearly is not! I'm glad that creamer curdled that day, I'd it had not I may have drank it and had an anaphylactic reaction! I believe this product should be pulled from the shelves and correctly labeled!

I came to the $ general store, spartanburg hwy, hendersonville nc sept 18, 2018. I went in with nothing came out with nothing. The shelves were empty. There were isles completely blocked off with yellow tape, due to the isle packed full of boxes of merchandise. Theres never enough cashiers or stock persons. They cant keep employees. The store is dirty and cluttered all the time. You head honchos mite as well, shut her down. Not doing us consumers any good.
Disgusted in hendo, nc

I was in the Trenton, MO store the other day and there was a male employee that was severely lacking in basic hygiene. They smelled HORRIBLE, it seriously made me gag it was so bad. When people work with public there certain standards that should be met in my opinion and regular bathing and clean clothes is pretty important. It made my visit extremely unpleasant!

i was working with a merchandiser and had jobs in dollar stores.Well apparently the manager most likely said "[censored]" and when customers complained she automatically blamed me. so it went from her to corporate and cost me my job. I think it was very childish. store number 7298. a few of the workers even contacted my family and asked them about it before i even knew. so i do think your dm and managers in the livingston parish areas need to be monitored. I worked at that store in 2001 and it was never as horrible as it is now. all the managers talk about each other and talk about other stores. seems to me that something should be done. and hopefully in the future new cameras with voice recording so messes like this can be cleared and the real responsible party will face punishment.

We dont have much money. We pay more to go to Dollar General 8315 Browns Bridge Rd. Because we cant get anywhere else. My brother bought me shoes for my 57 birthday while cutting grass these shoes came apart from the damp grass. I took them back and I did not want more shoes. This was this morning about 10:30 eastern. The lady after she found that I wanted other items or money back was asking me if they had those kind as if I were some type of crook. Oh and by all means you cant return them for other things in store. Stupid and for $15.00 this will be the most known problem in this area. I have spent hundreds of dollars at that store only to have them treat me like I was doing something wrong by bringing them back and she even says they have bern worn... Of course that is what he bought them for? I had to take another pair. Not happy about being a loyal customer and they treat me like that.

I AM RETIRED i use to be a manager and the one thing i know you are to respect your customers, now i spend every bit of 800.00 dollars or more every month at the dollar general on ecorse rd in allen park, but i will no longer shop there . your new manager is rude, disrespectful, she has an attitude problem, she says she don't have time to check on a item for you, the lines are always long, the store i have never seen it so disorganized, messy, I almost fell a couple days ago for the garbage that's lying on the floor, where did you get her from, everyone one i talk to says the same thing I'm complaining about. she needs to go, i have never seen the store that messy to get to something on the shelves you have to move those big metal carts or junk out of the way, she has destroyed the apperance of the store, i have also heard her being mean and yelling at her employees, no one want's to hear her yelling at her employees that way, it makes you feel uncomfortable to be in the store, im done ill go back when you get a differant manager if you do, but until then I will shop some where else.