Dollar General

For 12 years I have purchased all my pet food and products for 12 cats and 1 dog at the dollar store named below but as I am retired I need to restrict as many of my items as possible to when they go on sale and then purchase several weeks worth at a time and buy the 9-Lives when they are reduced to 3/1.00. I was glad to see 2 sale signs that were appropriately placed under the rows of cans as they have been for all these years so I bought 60 cans at I knew would be $20 and with the other 2 items would be in the mid-30's and knew when the 2 20's I had laid down weren't enough that something was wrong so when I saw I had been charged .45 I went back to the store and pointed this out to the clerk. We went back to the pet food and sure enough the sale tags should have been placed under the Forever brand which she promptly did, apologized and pretty much end of story. I wasn't about to hold up the line returning them even though had they been correctly marked I would have waited. I did see that under the large 3/1.00 numbers were small Forever letters so the only person at fault was whoever misplaced the sign. The $7 didn't matter as much as that I felt I was owed more than an apology as I have spent - and saved - a lot of money in that store over the years.
I suppose you can do with this as you wish and likely not a lot will change either way but I will always feel as if I was taken advantage of even if by mistake.
Thank you for your time.
Ron W. Johnson
42655 180th Ave
Laurens, IA 50554

No longer have shopping options in Tomahawk Wi.
so it is a shame that the store will not keep the shelves stocked, keep the rolltainers out of the aisles so a customer can get through with their carts without having to move them.
Please appreciate the increase of business and accommodate the community. Or consider selling to a company that will.
The store is un kept and appears dirty. Shopping there is necessary for a lot of us, but not a pleasant
experience. realize help is hard to obtain, but getting someone in there to keep up with the demand is needed.

Store #11869 Bloomington Springs, TN.
Same old story at this store. Lots of products that you go there to purchase are out of stock. Then when you get to the register there is always a line of people and only one cash register open or no one up there so you have to yell for someone to come out of the office or step outside to get one of the smoking employees to wait on you. Either way you have to wait. I have seen several people just lay their items down and leave.

Went to buy a few things, she rang my stuff up and she had the most hateful attitude I've ever seen. She doesn't need to he working in the public with that kind of attitude towards customers. Everytime I go down to that store, she is extremely rude and never has anything nice to say to anyone.
Her name is Sam
Bainbridge, Ohio 45612
Store number 08130

Declining writing checks for no reason on two different occasions. Have had no problem paying with checks anywhere but at Dollar General.Try to make an excellent sale for them to be denied at the register this is not good customer service.Had to go get money and come back had to scan everything allover then check my money to make it wasn't counterfeit this happened twice once in May and again in June it's ridiculous I had plenty of money in the bank plus cash reserve there's no reason this should be allowed to happen to customers period.

Our puppy's trolley cable snapped into yesterday he ran out in the road while we were at work and was hit by a car. We had to pay $1500.00 in emergency car and amputation last night. I am very upset about this product failing us. I need someone to reach out to me immediately. I have dr bills and everything to present to you. My email is [protected]@gmail.com

The dollar general in morongo valley is still not open right now, 6/5/19 and its 8:421AM. The clerk was waiting outside for the manager to arrive, she stated the manager was running late: suggestion: give this on time clerk KEYS to open. Many cars in lot, and a preveyor, he stated that this happens all of the time. I went to Circle K instead of dollar general and I mentioned this to the clerk waiting on me and she stated "happens alot". What's up with that?

I need contact from you to advise me when I should go to your store to shop, is it just a roll of the dice... go there and see it it's open. Weird way to run a business, and remember your not the only game in town, and ecommerce will take you down fast with this kind of service. Unbelievable!

I shop locally at three Dollar General Stores. Each has this same problem: The shelves are unstocked, messy, unidentifiable items and prices. Each store has a "supervisor" or "manager" and one (sometimes two) clerks.
One of the three has a "working" manager. Two of the three have polite clerks. Three of the three needs a FULL TIME STOCK CLERK. Two of the three need managers who stay IN the store, not outside smoking and talking on their phones. One of the three has overworked clerks. My total opinion is: NOT SHOPPING THERE any more until you get enough staff to stock shelves, straighten stock and cruise the store helping people instead of enjoying the work day on the curb.

By the way, the aisles are a fire hazard. Wait til someone falls trying to get around the stock cart.

I called the ottoville, ohio store to get the phone number of the district manager. The manager of that store answered and got real [censored]ty with me. She doesn't even know why I'm calling, nothing. She just assumes. Well, you know what they say when you assume and that's exactly what she did. I was wanting his phone number to check on an application I put it. So, Felicia, next time ask !

I went in to a dollar general in mount Bethel, pa and theirs a girl working with a sling on and I went up to her and asked her why in the hell are you working like that and how can you work that way. The girl said dont have a choice and I try by best even though it hurts. I told her it's not right and there is no thing called light duty in dollar general for her to do, I think its wrong what they are putting her through. I asked her what happened and she told me she pulled her shoulder out working you can see the pain in her face and no one does a damn thing. I THINKS ITS WRONG WHAT DOLLAR GENERAL IS DOING TO HER!

Your Weyers Cave Virgina location has been constantly leaving large carts unattended for hours in multiple walkways and isles during business hours. You can not get to the merchandise and if there was to be a fire to any other emergency you would not be able to escape due to this. I work in manufacturing and our fire marshal has told me that is a safety issue and is illegal. Also, your managers of this location set in the office for hours on end and do not want to help stock shelves or run the register. If you manage to knock on the window and get one off their [censored] to attend and unoccupied register with a line of people then they get an attitude.

Today (May 31, 2019 at 16:46:23), I visited the Dollar General at 990 Kildaire Farm Road in Cary, NC. I purchased several semi-heavy items (bleach and other cleaning supplies). When I arrived at the cash register, the cashier completely ignored me and another customer behind me as we were standing in line. Another employee had to tell her to check us out.

The cashier asked if I wanted a bag for my items. I said, "yes". She immediately copped an attitude and slammed the scanner on the counter. All I could say was WOW! I guess she didn't want to double bag items or even put them in one bag for that matter.

At the very least, she needs to lose her job. It was obvious this was not her first time acting in such an unprofessional and unacceptable manner. There are to many unemployed people, who would be grateful to be employed by Dollar General.

I did not have a problem with my products, but the customer service was atrocious. I guess a gift card would suffice.

Store number 10812 in Lufkin tx. Cashier keyla is so rude and the last few times I been in store she has smelled of acohol so bad that u could smell it on her from across the counter and the last time I was in there she smelled of marijuana so bad I ask her if her Manger was aware of her drug problem she said yes that her Manger uses marijuana also I don't feel comfortable shopping at a store where drugs are being used by employees I ask if the company do drug test on employees she said no an if they did I would pass any drug test they give I hope that this problem will be took care of and none of the customers have to suffer from the drug use in this store

So Wednesday 5/22/2019 I got called into work, my manger Roger ask if I can come into work from 2:30 til 11:00pm. I said "yes sir" I came in at 2:00 and told my other manger, the one that fired me. I was going to look around and get to knowing where everything is and he said okay so at 2:30. I clock in and get called to the office and he says we have to let you go! I was to short of money which in the beginning I didn't have the exact amount to begin with anyway. I didn't get the proper training they literally just threw me on the register and told me the basics. They didn't care that I felt overwhelmed he just smirked.

I have shopped at the same dollar general for 6 years and I am in there at least once a week if not everyday it is the one on N. Arkansas in Russellville AR. Today is the first time I had a horrible experience. The manager her name was Bree was extremely rude when I asked for her to honor a tag on a product. The tag clearly stated that the sale was on a 4-12 count of the product and what I brought to the register was an 8 count. In my experience regardless of the product she should have honored the label. She basically called me stupid and belligerent, even though I was not either. My whole point was that if they were not going to honor the label then they needed to contact their vendor and let them know to fix the label. She degraded me in front of a whole line of customers and it was extremely uncalled for. I have loved this store for 6 years and know most of the people who work in there. I understand she is new but being rude is not the way to keep customers or her job. As much as I love the store and the people I have come to know that work there I don't think I will be back to a dollar general for awhile. There are plenty of other cheaper places to shop it was just convenient. Thank you