Dollar General – Page 61

After finishing my shopping in the store, I informed the cashier (who was desira (the manager of the fort white fl store) that I was using food stamp card, cash, and my debt card. I asked her what it is I was to use first. She said food stamps, we did that portion, she then said I needed to do debt card next. I told her only 17.00 was to be taken off my card and repeated it twice. She said ok she was ready and for me to put my card in the machine (had the chip) I did so, when the transaction was done she looks at me and says it took the full amount due which was 44 bucks and asked if that was a problem. I in tears said yes its a damn problem my bank is going to charge me 35.00 cause of what you did. She said sorry but there is nothing she can do about it.in tears I left the store and had to tell my husband she just screwed me out of 35 bucks.
We are on disability. We get 1 set amount a month my husband is on oxygen, we cant afford a $35.00 charge we now have to pay. She was pissed off because the scanner gun wasnt working and due to her negligence im out of money. She owes me that 35.00 which her or the store can send check, or I will take a 35.00 dg gift card, but however you all firgure it out she owes meeeeee.
Date 9, 27, 2019 time aprox 2:00 pm, I am pamela delair, 617 sw spirit ave ft white fl, 32038 phone 386/454/8810

Dollar General # 18734
3795 Summer St
Mims, FL 32754

The manager at this store is who I am complaining about. Everyday, she goes out to her car, ON THE CLOCK, and smokes dope in the daytime between 8 am to 11 am. I have seen her personally on the days I have went to Dollar General. She has been doing this since the store has opened. Her name is Samantha Parsons. We have enough problems with drugs in this area. Pretty bad when a Manager is breaking the law. If something isn't done and she continues to work there, which I think she needs fired, I will be contacting Law Enforcement. By the way she drive a reddish or maroon car and parks in front on far right side of lot.

I live in Lisbon Maine and the Dollar general store is located less than a half a mile away. Since the day the opened which was no longer than 2 years ago they have had countless of managers and employees come and go. This is the most unorganized deprived so I've literally ever seen. Every time I need to run in for a thing or two or a list of a bunch of items I walk out with half of what I intended on getting because it's never stocked. I absolutely love that this store is right next to home and I can get pretty much anything besides produce and meat but it's frustrating that the inventory is less than par. And there's stock in every isle that you can't move around no matter the time of day.
To be honest I work in customer service and have for 20 years, and this will be the first complaint I've ever made to Corp... of any store. I have resorted to going to the Lewiston location on Lisbon St instead of the store next to my house. What does that say? Thank you for your time

So I stop at this dollar store to pick up a few items that I needed and had downloaded from the digital coupon on my phone I go into the store one of the products was tide flings The other was gain dryer sheets they had stickers underneath I made sure they had an expired made sure I got the right size then when I got up there to check out and I had downloaded the digital coupons mind you he didn't take the right amount off of the Tids and didn't take any off of the gain and I told the lady what the sign said and that I had downloaded these and she acted like she didn't believe me so we walked back there and she saw the signs and said OK you're right but there's nothing I can do about it I can't give it to you for that price if it's not gonna ring up that price. Needless to say I know it's only a few dollars but the digital coupons are supposed to ring up exactly what they say when downloaded I've done it several times I never had that problem! I've never been in a store they didn't honor the signs and you could tell they did not want to help at all so I put my stuff back and I left I will not ever go back there again not even sure if I'm going to shop at the dollar store beyond that you don't honor your digital coupons that is false advertisement and no store should be run that way!

After they had a shopping cart hit a customer's car and she brought it to my shop to be repaired they informed us that they would not pay for part of the repair that the vehicle manufacturer states must be performed or "current or future owners and occupant's may be exposed to unnecessary risk." When I pointed this out to Mike V. at their corporate headquarters he told me that he didn't care and if the customer wants that part of the repair done she will have to pay for it herself. I guess he knows more about repairing vehicles than both the repair shops and the manufacturer or he is just assuming the woman whose vehicle was damaged will not take the time and effort to hire an attorney and just pay for the additional repair herself.

This employee by the the Steph, is the rudest and disrespectful person. Not only does she smoke while customers are waiting in line but has the nerve to smoke in front of the door. Smh, this store always is without products on shelves. Then when you ask can u open the boxes that box the isle she says. Uh do you work here? I took a picture of her smoking and my granddaughter said Nana that lady is rude she is smoking when she should be working.

On 9/20/19 I was shopping at the Dollar General in Northampton PA. I have never seen a store in such horrible condition. The store floors were filthy, there were carts wtih product on them in every single isle and the shelves were empty. When I approached one of the employees they indicated that they don't have enough help to stock the shelves. This store should be condemed by the FDA. It should not be open to the public. Someone is going to trip over all the stuff that was on the store floor. The only section of the store that was shoppable was the Vendor stocked Potatoe chip section .