Dollar General

Someone needs to look into this so called Manager, she is rarely there, doesn't work any nights and Everytime I'm in the store she is always talking about her employees being lazy and threatening to fire them, when they are the only one working all the time, she schedules them 11 till close, when in fact she doesn't pull shifts like that she's gone by 4pm the latest. If it wasn't for her employees nothing would get done. They do there work and hers. She needs to reevaluate her self. Managers are on salary and she sure doesn't deserve hers she cheating that system all the way and laughing all the way to the bank. The employees need the bonuses not her they deserve it. It's sad these employees and customers have to listen to her belittle her employees. Very Poor Unprofessional.

Store #03221

Yesterday my fiancé and I were in dollar general which is normal we are regular customers. The gal who was running register. Apparently did not scan 2 items that were in front of her 1 was placed on counter and the other was in my fiances hand. I found this out by going in this morning to get some meds for my son. As I was checking out another employee who I have never seen and the cashier from day before set the blistex in front of me asking if I planned on paying for that. I was obviously puzzled and then asked if it wasnt scanned yesterday. She then said "no you walked out without paying for that or the mtn dew. " I think said i apologized and told them i would pay for both no problem. I was then told I was banned along with my fiancé from all dollar general's for stealing.

The day this happened
We just cashed my fiances check.
Cash is never an issue. We don't steal.
The 3 items we had were
Cigarettes
20 oz mtn dew (was being drank but I believe was placed on counter)
Blistex ( I personally placed on counter then picked up when leaving.)

The cashier NEVER stopped us or said anything. We didn't even realize a difference or i would have went back. The store wasnt busy so I'm unsure of why this wasnt addresses when it happened. Or why the cashier didn't ask to scan the pop or bother to scan the blistex . AGAIN THESE WERE IN FRONT OF HER. I do understand that the drink shouldn't have been opened. But scanning all items is her job. Why are we banned? The lady who told me we were banned also argued with me on watching the video saying I had it in my hand the entire time. THAT'S NOT CORRECT. 1 of the 2 items were actually paid for today at my morning visit when I made another purchase. We weren't trying to steal. And don't think this should have happened at all. I would like to speak with someone about this.
[protected]
Taylor Mendinghall

Ripley, TN

The parking lot at this store is in a general state of disrepair. There are potholes too numerous to count and the parking spaces are not clearly delineated, especially along the sides of the lot and in the center. Patrons are parking haphazardly, often times not allowing appropriate space for other vehicles to travel safely around the lot. This lot has been in this condition for a few years and only continues to deteriorate.

I just left dollar general 100 Parris bridge Road Spartanburg sc not only did the cashier not even speak to me she was putting up shopping bags on the registers and proceeded to put up entire box before checking out my purchase . Still hasn't spoken to me. Single bagged 6 large bottles of water which broke before I could get to the car. Customer service was HORRIBLE!

Hi, I am writing this because Everytime I visit the Clementon, NJ location on Berlin Rd. 08021, the employee is always extremely rude and treats my husband's and I like Theives! She is about 5' 10" - 5' 11" tall, long brown hair in pony tail with tattoo on her neck! We shop at this store every single day, weather it be for allergy medications, to drinks, to clothing and heigiene products from the minute we walk in the door till the second we leave she stalks us! We have never done anything wrong in any store let alone this store and she singles us out every time...she will come move 1 item where we are standing stare at us and go away, but follows us to every isle! It's rediculous! She makes extremely rude and uncalled comments to other employees such as how "somebody better come take over my register before she [censor] snaps the [censor] out" with 5 people in her line...she over charged me for my clothes today...it was buy one get one free as long as tgey had yellow dots, argued with me and said that it was buy one get one half off, I had bought two clothing items with the same deal yesterday, she argued with me and refused to fix the problem and said "it is what it is" I am a loyal and reliable shopper at this location but if this continues and the problem with her is not dealt with accordingly, I will make sure everyone around here knows and also make sure that nobody shops here! I don't appreciate having my $$ snatched out of my hand!

My name is Staff Sergeant Carson. Today on June 8th I took an emergency call as I was backing out of a parking spot and was almost hit while on my motorcycle by the store manager because she wanted a particular spot in front. I went in to ask for the manager and the same person that almost hit me was the store manager Tammy Stamford 18425 US-171 Rosepine LA 70659. She was very rude and disrespectful all over a parking spot. I was in uniform and took this type of attitude from a store manager and did not get any time of resolution from her behavior. I intend on discussing this with the public newspaper if the issue is t resolved.

My niece went to dollar general in florence Arizona. It was 5 minutes till closing. The lady working whos name is Linda told my nice that she does not have to keep the store open until the closing time that is posted. She told my niece that she had less than 2 minutes to get what she needed. She went in for a simple bag of shredded cheese. My niece was in there 30 seconds. Linda followed her to the back where the cheese is kept telling her she needed to hurry up and that she does not have to let her buy it and that she does not have to keep the store open until the posted closing time. The entire time this woman was extremely rude and harrasing her she was in there. She was in the store less that 2 minutes. No one deserves to be treated that way and someone needs to make sure that the job is being done correctly. If you cannot be a professional when working in customer service then you should find another job where individuals are not being harassed because they needed one small ingredent to finish dinner with. This behavior is completely unacceptable.

I stopped to buy my local Dollar General store, #12206, to buy a few last minute items for the night. As I pulled up, not out of my car yet, a store employee stood inside the door and waived me and other customers who were pulling up and in their cars off saying they were closed. She gestured with waves and the cut across the neck signal. I looked at the time and it was 8:50. So I thought I completely missed closing and the store closed at 8pm. I got out of my car to take a look at the posted store hours sign to see what time the store closed but there were no postings to tell me what time. As I looked I could here the people inside say what is she looking for and a response of the store hours. I asked the lady standing inside what time do you close and with an annoyed tone and very rude body language she said "Now!" My complaint is not only that the store closed early since it should close at 9pm but also the rudeness and unprofessionalism of the staff. There could be a number of reasons for closing early but regardless of the reason there is never an excuse for rudeness and poor customer service.

I went online a couple of weeks ago and submitted a survey to which I received a coupon for $3 off my next $15 purchase. When I went into the Dollar General next to work today (Bluffton Rd, Ft Wayne, IN), they informed me that they are not taking the survey coupons anymore due to their store not getting credit for them? I guess I'm confused on why they would hand me another survey code with my receipt again today if this is the case. Plus I don't think your company should be advertising this, if you aren't going to honor this program!

All dollar generals in st joseph missouri are disgusting there is store 0219, 7111, 2246, these are the store numbers on my receipt, shelfs are empty, staff don't speak to you, not even saying hello. I called corporate several times, no one returns my phone calls. Why are these stores allowed to look like this? When I ask the staff to use the bathroom they say their restrooms are closed due to them not working. So they can't even wash their hands. The staff will tell you also the reason they their shelfs are empty is due to their managers only working few hours a week or theit short staffed. The corporate like the vice president need to go see these stores and not only visiting one store all the time, cuz they know their dirty and disgusting. Most of their food you buy is expired, had that happen several times also

New stuff laying on the floors missing merchandise, dirty, prices not above merchandise and out of a lot of stuff or just hasn't been put out.I have never seen such a mess.dirty dirty stuff thrown everywhere dirty big mess and workers r never restocking just complaining standing around when there's doo I much to do it needs corrected I have been to several stores through the u.s and never seen one in this shape

Went to Dollar General in the South end section of St. Joseph MO and was thoroughly disgusted by the store. It looked as though the whole age group of 5-10 had been in the store. Toys all over the floor, had to avoid walking on any to get down the isle. All the shoes were pulled of the shelves and on the floor, skipped that section, Walmart will do for those. Nothing stocked. Shelves empty. Store dirty, and I mean awful, awful dirty. Why would you have a store as disgusting as that open at all. Your manager there needs fired and all the hateful staff that works there too. DO the world a favor and close that trash pit down. I will drive as far as I need to, to find a decent dollar general.

Every time I go into the local dollar general store the line is backed up through the store there is only one register open and the management is no where to be seen. Today I had a return and I also had things in my cart to check out. After the manager on duty refunded my return she told me that I had to go to the other line to check out because she was supposed to be on break that line had at least ten people in it once I was in the line she told others that she could take them in her line. Then began acting out slamming things and being rude not only to customers but an employee as well. I have had it with her she's always rude and always worried about her break this is not the first time that I have observed her behaving like this. Also there are employees in there that have extremely long hair and are are constantly playing with it which takes time from getting the customers checked out. I will MEVER SHOP at this store again and I go in there 3-5 times a week because it is only a block from my house. From now on I will drive to the family dollar or the local grocery store. I'm one fed up customer!

Store #01537. I can no longer remain quiet about the manager of this store. I only wish I had her name...this woman is one of the rudest people I have come across. Not only is she rude to her employees, and she has no problem belittling them in front of customers, she is just as rude to customers! God forbid you bother her with a question or try and get around her when she is stocking a shelf. She has no business dealing with people. She is a miserable human being ...and she stinks like an ashtray. Why must employees smoke right at the front door. And I don't know what Candy's position is at this store but she isn't much better. This store has aisles blocked with stock thst hasn't been put away yet there she is outside smoking or yelling at an employee who should be at the register but in fact is trying to put away product. This i can tell you...the next time I go into this store and see or hear her going off on an employee or even a customer I WILL confront her. Please check i to tbis woman's behavior as it is completely unacceptable. Thank you ?

I have had several issues when checking out at the Hilldale WV Dollar General in regards to mobile coupons. I enter my # and some do not come off. Even if I can show the cashier that it is there, the response is "I don't know, if it doesn't come off automatically I can't help you. " I go to Dollar General because I can use this service and don't have to clip coupons, and I don't have to use as much time shopping around for deals. Although I have ended up paying more for items because it does not come off automatically. Today was Aussie Products $2/2. I ended up putting one back bc it would not com off so why buy 2 to save if you're not going to get the savings? I'm dissatisfied enough to just look around for the best deals elsewhere. My email is michele1976.[protected]@gmail.com if you think you have a solution. Maybe there is a issue within the app, but I've really only had the issue here and it's a new store. So in conclusion, I think there needs to be someone looking into the issue especially when you can show the cashier when that it has been loaded.

Thank you,
Michele Merrill

My husband and I, including our one year old, came here to shop. The manager, who was Hispanic, told us she had to check our diaper bag. Which looks like a backpack. My husband is Mexican and I'm white. He sometimes gets mistaken for white. But I was the only Caucasian in the whole store. She racially profiled me. I had never had this problem before.

I have worked for my local DG for six months. My manager has changed schedules without communicating with her employees about it, so we get calls from the assistant managers saying that we were supposed to be working. Previous and current employees have brought up her poor communication skills among other issues as well, such as her seeming to be biased over another employee whose family works at another Dollar General.

After reading some of your complaints I believe your company has no intentions of improving your shortcomings and probably will not heed my mine either. So here are my three complaints which could be easily be remedied by your company. First, the shelves were empty and in disarray so the advertised items were nonexistent or hidden. Second, advertised markers on shelves were outdated not by a day but by weeks. One or two items can be easily overlooked but there were many and the time lapses to boot shows lack of professionalism. Finally, why bother having digital coupons when they continually fail to ring up correctly. This shopping experience was a total disaster and the manager was rude and unapologetic. I returned my purchases for a full refund. I realize I am one of many and probably will not make a dent in your sales but I will have the satisfaction of not purchasing anything from Dollar General again.

The Clinton hwy store. Zip 37912 Knoxville, TN
Manager- Ryan Launtry
District Manager-Shelia Haynes
They are horrible. They have handled situations very wrongly. They have lied to all of my family. Shelia Haynes made my 18 year old little sister cry, and humiliated her and compared her son to her and said that she was making graduates look bad. Ryan Launtry is no manager he is a thief. And Sheila is covering up for him. Something has got to be done. I will never shop at a dollar general again. Will be going to court have a lawyer and will sue unless something is done immediately I can't seem to talk to anybody I've called and everybody gives me the runaround and my whole family and this is just unacceptable for a company in for "management".

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Melvin Barnes - 6 m 24 s ago
1 2 3 4 5
Your store here Abilene TX on butternut and south 13th is terrible the cashier's are very unprofessional to say the least. I a men 39 years of have shopped that DG store since it was built there and up until today which is the 6/2/17 I was in the store had an atlercasion with another customer I then politely told the cashier I wasn't trying to and altercation on DG property was in a forcefully tone to walk away cause the other customer was a loyal customer the other customer put his groceries away waited outside of store and even after first walking away when I protected myself they were saying I hit the customer first after clearly seeing I turned my back to enter my vehicle. I feel totally disrespected and very much unsatisfied as a customer and would tell the world not to go to that store the Hispanic lady cashier my have not seen your as much in the store but doesn't like to but loyal so called customer. Never will I ever this store again and for that matter a DG anywere.

>. Sincerely

Melvin Barnes

733 cherry st

Abilene TX 79602

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