The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Digitel Bida Broadband#ing slow connection even when upgraded!

We have been using this connection for some time as time passes by bumabagal ang internet kaya nireport namin sa Digitel near us. Sabi nila i-upgrade daw para maexperience namin ang napakabilis nilang upgraded internet pero mas mahal toh ng somewhat P400 something than sa nd upgraded.

Eh di tinry nga namin, expecting a bibilis nga, pero bago inupgrade umabot ng almost 2 wks bago i-upgrade at nung inupgrade hindi naman bumilis!! NO CHANGES!

I HAVE PROOF!

16 KILOBYTES (hindi pa umabot ng 1 MB) sa download!

Responses

  • Gg
    GGTEL Dec 16, 2011
    This comment was posted by
    a verified customer
    Verified customer

    TANGINA NIYO MGA CSR NG DIGITEL. BASAHIN NIYO MGA COMPLAINTS DITO O SA BUONG NET. IGOOGLE NIYO LAHAT. WAG KAYO PURO KAPE AT YOSI. TAPOS SIGURADUHIN DIN SANA NG HR NG DIGITEL NA CAPABLE, SKILLED, PATE ALAM KUNG ANO YUNG PRODUCT (MGA INDIONG INGRATO!) NG MGA PINAPADALA NILANG TECHNICIAN. HINDI YUNG SISISIHIN YUNG PC NG CUSTOMER NILA DAHIL SA KABAGALAN NG INTERNET SERVICE NILA EH HIGH END TONG PC KO. MGA UGOK. ANG NAKAKABWISET KASI. HINDI KAMI MAKAALIS ALIS SA DIGITEL NA TO DAHIL ANG DAMING PROSESO BAGO MAG PA DISCONNECT. AT SOBRANG MAHAL NA MAPAPAKAMOT KA NALANG BAKIT KA SA DIGITEL KUMUHA NG BROADBAND. TOO LATE NA NG MAREALIZE MONG BASURA ANG SERVICE. YEAH. NILALABAG NIYA ANG KARAPATAN NAMING MGA CONSUMERS. TANGINA. ALAM NG BOSS NIYO YAN KASO WALA EH, PURO NALANG KAPE, KAIN, YOSI, AT SECRETARY ANG NALALAMAN. HAHA (BIRO LANG) PUTANGINA NIYO MGA INCOMPETENT ###

    0 Votes
  • Gg
    GGTEL Dec 16, 2011
    This comment was posted by
    a verified customer
    Verified customer

    PUTANGINANG DIGITEL TO. PINEPERAHAN LANG TAYO EH. KALA KO BA NABILI NA NG PLDT YUNG MAJORITY NG STOCKS NG DIGITEL. THEY SHOULD DO SOMETHING ABOUT THIS. MGA PUTANGINANG MANGINGIKIL. SIGURO HABANG BINABASA NILA TO NGUMINGISI SILA. PUTA. SOMEDAY DIGITEL WILL HAVE NO MORE CUSTOMERS. TANGINA. IM GONNA ###ING REQUEST DISCONNECTION! IM SWITCHING TO ??? IDK. could anyone suggest a good ISP?

    0 Votes
  • Ja
    jaysond Apr 15, 2011

    putang inang digitel yan wlang kwenta yan bulok sa pinkabulok laging wlang net pa putol putol putang ina tlga nila

    0 Votes
  • Di
    digitel_user Feb 14, 2011

    Paki-ayos po internet. Laging mabagal connection. 11pm - 8am lang ung magandang connection. Ano yon? Magpupuyat kami sa net? Di dapat ganon. Nagbabayad naman kami ng tama.
    Please lang po paki-ayos. Nakakasawa ung slow connection eh.

    0 Votes
  • Ga
    galit Jun 06, 2010
    This comment was posted by
    a verified customer
    Verified customer

    ang pangit talaga ng service nila.. kami package din ang internet at landline, my free pa kami na 12mos. NDD calls to digitel-digitel pero paano mo magagamit, naka-default daw kami sabi ng customer service nila.. bukod dun makakatulog ka sa bagal ng net..

    0 Votes
  • Di
    digitel-sucks Jun 04, 2010

    puta buti nga sau umaabot pa ng 16kbps ehh skin 3-5 kbps minsan nag humihinto pa ung download dahil sa kabagalan kabilis pa nman ng server sa rapidshare dhil nka premium ako dun, kaya sa labas nlang ako nag dodownload kahit may bulok kming internet sa bahay!!!Plan 1500 ako, weekly nawawala-wala pa ung net mga 3-5 times putang ina!d na nga magamit sa sobrang kabulokan!

    0 Votes
  • Pa
    Papiman May 19, 2010

    yap! ang bagal..gusto q na nga magpapalit, ang mahal lng magpaDC 2500php..duh???kea no choice..1199 p nmn ang amin kc my ksmang landline..

    0 Votes
  • Co
    Corrupt Cops Apr 12, 2010

    Corrupt Brisbane cops Louis Jesus Cabrera, Vincent Grillo, Zac Engledow, Henri Elias Rantala,
    Corrupt Bully PoliceD isabled Crooked Cops Steve Beck Corrupt Brisbane City Council Official, Owen Benvenuti Corrupt Brisbane City Council Official, Paul Maxwell Corrupt Brisbane City Council Official, Louis Jesus Cabrera Corrupt Crooked Queensland Cop, Vincent Grillo Corrupt Crooked Queensland Cop, Zac Engledon Corrupt Crooked Queensland Cop, Henri Elias Rantala Corrupt Crooked Queensland Cop
    READ MORE ABOUT THESE BULLY CORRUPT QLD COPS HERE
    http://globaldisabilitynetwork.com/forum/viewtopic.php?f=17&t=70

    0 Votes
  • Gagapatient Apr 11, 2010

    here is a proof

    0 Votes

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