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DentalWorks Customer Care Service

Dental One, Inc.

3555 Navarre Ave Ste 12
United States - 43616-3459

Customer Support Phone Numbers

1 877 337 3360 25 15
+1 419 690 0463 0 2
Additional Contact Information
1300 Capitol Dr,
Pewaukee, WI 53072
Phone: +1 262 691 4140

Dental One, Inc. / DentalOne Partners
17300 Dallas Parkway
Suite 1070
Dallas, TX 75248
Phone: +1 972 755 0800

DentalWorks Complaints & Reviews

DentalWorks / paid for service for implant never received

Charnetta Laing on Oct 3, 2017
In November 2016, Dentalworks adviced me that I needed to pay in advance for a portion of an implant that I was supposed to get. I paid $800 approximately with my debit card so that I could even make an appointment to have the procedure done. About a month later I called to see if the...

Dental Works / unethical behaviour

bruceba on Sep 18, 2017
We went in for a cleaning, oh we can take care of these other dental problems you have. We can't pay for that. Oh you have wonderful insurance you only pay this much. Thank you, this is wonderful news. Lets do the work. Works done, happy. Whoops hold that happy, its a little more then...

DentalWorks / workmans comp case

Margiebucci on Sep 17, 2017
My name is Margaret Bucci and in Dec, 2013 I had an injury at work. I went to Dental Works in North Olmsted, Ohio. They started the work and I thought they submitted the claim. The work still has not been completed. I called here last week and a lady named Bobette told me it was turned...

DentalWorks / claim filing

Asdfghjkl3 on Aug 16, 2017
Account # [removed] Bill $315 should be paid at 100% minus the fluoride that was already paid for. Date of service [removed]. [removed]. Insurance never receives claim. I also work at that insurance company. I have called the office many times & told we will reprocess. But the claim i...

DentalWorks / dentist

Heather Moore Wine on Jul 12, 2017
We've been going to Hilltop since they opened the office years ago. It's close to home and convenient. Over the years the quality of service has diminished as the clinic has changed management and the Doctors have come and gone. My son had his wisdom teeth out in January and we paid a...

DentalWorks / dental assistant service

Red4 on Jun 4, 2017
On Thursday June 1st I had a rescheduled appointment for a routine cleaning. My original cleaning was rescheduled when my appointment times were mixed up. My original appt was scheduled for 5:30 as I do not get off of work until 5. The day before my appt I received the reminder call stating that...

DentalWorks / dental work done improperly

Lori Frazier on May 29, 2017
I went to the Elyria Ohio office with Dr. Welch. He did a root canal and crown on a bad tooth. I was back in one year for it to be redone. He says, "I probably caused the second one because of the trauma I caused during the 1st one. " Tells me he will only charge me half for the 2nd one...

DentalWorks / Billing

Fitz2346 on May 12, 2017
May 5, 2016 client # 1641942 My son and daughter both had wisdom teeth extracted. I paid a down payment, my dental insurance paid, then after almost a year of hassle of trying to get the insurance billed correctly, my health insurance paid. My account was already paid in full when the...

DentalWorks / customer service

Nichole Buccellato on Apr 18, 2017
Recently the Office Manager at the Tinley Park (formerly Orland Park) location has recently left employment and left that particular office in scrambles. It seems like every person I talk to over the phone has a horrible, rude attitude and has no idea what is going on, cannot ever answer...

DentalWorks / Not usable complete set of dentures

Leslie Howell on Mar 28, 2017
I went to the Arlington Heights office located at 708 E, Rand Road #26, Arlington Heights, IL 60004 to have a new set of dentures made for me. After having the wax molds redone twice they finally had my new dentures in for a fitting. The top ones were way too large and the bottom ones were...

DentalWorks / Bill

DentalCrooks on Mar 25, 2017
I was overcharged at my last visit. They charged me $350 for services that my insurance says that I was only supposed to pay $28.40. Apparently I have a credit of $51.90 that they failed to credit back to my card, and I wasn't made aware of it until I questioned the manager about the $350...

Dental Works / Crowns/cosmetic

michael bacome on Jan 22, 2017
Gave 11.ooo dollars for all my crowns three teeth are not right lots of pain on the right side of my mouth .im coming inti the Oregon location for a evaluation. Al my dental work was don at the dental works in Elyria ohio by dr Welsh. I want this problem fixed and yes i will give you more...

Dental Works / No free teeth cleaning as the website promises. False advertising. Random people standing in on my appointment

Lcd1 on May 31, 2016
I read online that there was free teeth whitening as long as your app was before 5/31/2016. Well mine was 5/26/2016 and was only informed that this was not offered when i arrived for my appointment. I did not appreciate the false advertising and really suggest that it is taken off the...

Dental Works / Root canal damage & quote not honored

Reviewer65697 on Jan 8, 2016
Went to Dental Works in Knoxville, TN for root canal. Dentist stated that she would do procedure with crown for $23 out of pocket. After the procedure, I was told no payment was due. Then I received a bill from Care Credit for $903, which was disputed. The balance is increasing and Dental...

DentAL One of Columbia Dental Practice / Fraud to bank of america as of services completed

Judith Pence on May 30, 2015
This Dental Practice made charges to the Bank of America with fraud statements and charges of service that was not completed. Went in with a loose bridge and the dentist cracked it in half trying to remove it to recement it. Then gave an injection to have a new bridge made (Dr. Barrow...

Dental Works / Sold me to collection agency

Amol8 on May 7, 2015
Just got off phone with the collection agency DentalWorks sold me to. I was there in December for my crown treatment. I paid my portion of the bill while they were supposed to claim the rest of the amount from my insurance company. They forgot to do that. I got a letter in April saying...

Dental Works / Billing service

THESD0 on Feb 18, 2015
Worst place to go for dental care. Wait times are minimum of 30 minutes. Absolutely worst place for billing issues. They bill incorrectly, do not know the appropriate codes and prompt send bills for collection because of their errors. They have a person who is supposedly dealing with...

Dental Works Chapel Hill Mall, Akron, OH / wasted 1 1/2 hours of my time

stellamb on Feb 5, 2015
I was scheduled at 12:00 noon, for a cleaning, xrays and exam. When I arrived, I was told that my name was not on the LIST for cleaning. They told me that there was an opening at 1:00pm, I said lets go ahead and take the xrays, when I was to go back for the exam, there was no room...

Dental Works / Rude condescending office manager

lemon1234 on Dec 29, 2014
Have gone to the Dentalworks in Mentor Ohio since 2008. Have never had a problem and really liked my the woman that cleaned my teeth. All had ortho work done and braces at same facility. A few major complaints, first is the wait time for an appointment, normally sat 30-60 minutes before...

Dental Works / Negligent Doctors and incompetent assistants

martydv on Jan 18, 2014
I was in intense pain Dental Works advertised emergency service so I called them as soon as they opened at 10am and got a 2:30pm appointment that was not the problem. When i got there i told them i have a bad tooth and have been in severe pain for over 24 hrs instead of just doing an x ray...

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