CB Fast Food Chains Denny's Complaints #22-41

Denny's review: Took too long to cook food & when we finally got our food it was cold

R Jean H of Penn Yan, US

Feb 11, 2023 7:32 pm UTC

Verified customer

Canandaigua, NY Dennys restaurant on Saturday, 2/11/23 @ 1pm. Customers were getting up & leaving because orders weren't being taken & others due to food taking too long. It took almost an hour to get our food & then it was cold & greasy. Toaster was broken so the English muffins were heated in microwave so they were too tough to bite. There were 3 cooks. One was a manager who was retraining one & teaching the other. Manager needs to be a person who can lead. There was only one waitress, Judi H. that was actually trying to do her job. I don't know what the others were attempting to do. Very disappointed! Zero stars.

Desired outcome: Full refund of my bill. $52.15 for 4 people.

Denny's - Took too long to cook food & when we finally got our food it was cold - Photo 1

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Keywords:

cold customers english muffins food greasy hour orders restaurant saturday toaster

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