Menu
CB Fast Food Chains Denny's 100 Cottonwood, Eldorado, TX, 76936, US
Denny's company logo
Denny's
reviews & complaints
Denny's company logo

Denny's

100 Cottonwood, Eldorado, TX, 76936, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
ComplaintsBoard
J
9:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Denny's - terrible service!

Today was the worst experience I have ever had at a Denny's Restaurant before! When I came in the GM was taking a smoke break in the front right next to the door & followed us in only to begin yelling at the employees to take our orders. Every employee was new with exception to only a couple & boy did they seem stressed. He took our order, and had an unexceptional attitude. We ordered the build your own burgers and some pancake puppies, waited about 30-40 minutes for two burgers! Our FOOD sat on the counter for at least 10 minutes and to make that worse the pancake puppies that were given out the first time were about as dark as the jet black box that they served them in. When asked politely could they redo them, the chef agreed but the general manager went on a wild tangent on me & an employee! He stepped in the kitchen, held the batter bucket up and said "this is why they are dark, but I will still cook them". Everyone began to look at him in a crazed manner. Within 2 minutes tossed some up in a to-go box with a complete disregard for who may have been on the other side. The puppies were only browned just a tad on the outside and completely undone on the inside! Wow thanks Mr. Mamul for the best late night dinner & customer service I have ever had! *sarcastically said in every instance*

Read full review of Denny's
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.