Menu
Write a review
File a complaint
Denny's

Denny's review: terrible service!

J
Author of the review
9:30 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Today was the worst experience I have ever had at a Denny's Restaurant before! When I came in the GM was taking a smoke break in the front right next to the door & followed us in only to begin yelling at the employees to take our orders. Every employee was new with exception to only a couple & boy did they seem stressed. He took our order, and had an unexceptional attitude. We ordered the build your own burgers and some pancake puppies, waited about 30-40 minutes for two burgers! Our FOOD sat on the counter for at least 10 minutes and to make that worse the pancake puppies that were given out the first time were about as dark as the jet black box that they served them in. When asked politely could they redo them, the chef agreed but the general manager went on a wild tangent on me & an employee! He stepped in the kitchen, held the batter bucket up and said "this is why they are dark, but I will still cook them". Everyone began to look at him in a crazed manner. Within 2 minutes tossed some up in a to-go box with a complete disregard for who may have been on the other side. The puppies were only browned just a tad on the outside and completely undone on the inside! Wow thanks Mr. Mamul for the best late night dinner & customer service I have ever had! *sarcastically said in every instance*

View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More Denny's reviews & complaints

View all Denny's reviews and complaints
  1. Denny's Contacts

  2. Denny's phone numbers
    Click up if you have successfully reached Denny's by calling +1 (682) 348-5018 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (682) 348-5018 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (682) 348-5018 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (682) 348-5018 phone number
    Media Contact
    Click up if you have successfully reached Denny's by calling +1 (864) 597-8403 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (864) 597-8403 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (864) 597-8403 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (864) 597-8403 phone number
    Senior Vice President Of Global
    Click up if you have successfully reached Denny's by calling +1 (770) 777-0796 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (770) 777-0796 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (770) 777-0796 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (770) 777-0796 phone number
    Media Contact
    Click up if you have successfully reached Denny's by calling +1 (800) 733-6697 phone number 0 0 users reported that they have successfully reached Denny's by calling +1 (800) 733-6697 phone number Click down if you have unsuccessfully reached Denny's by calling +1 (800) 733-6697 phone number 0 0 users reported that they have UNsuccessfully reached Denny's by calling +1 (800) 733-6697 phone number
    Guest Services
    More phone numbers
  3. Denny's emails
  4. Denny's address
    203 East Main Street, Spartanburg, Indiana, 29319, United States
  5. Denny's social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 29, 2026
  7. View all Denny's contacts
Denny's Category
Denny's is ranked 20 among 57 companies in the Fast Food Chains category